Dogwood Animal Hospital
627 Bonanza Dr, Fayetteville, NC 28303
Fax: (910) 864-0661
Parking: Lot, Free
Specialties: Orthopedic Surgery, Felines, Skin Care, Cats, Puppies, Dermatology, Dogs, Doggies, Kittens, Canines, Allergies
I’ve been taking my fur babies here for YEARS! My oldest cat is 18 years old and she’s been under Dr. Williams’ and Dr. Faircloth’s care since she was 5 weeks old. I’m up to 4 cats and 2 dogs now and wouldn’t trust them with anyone else! One of my cats has bone deformities, deafness, and hip dysplasia. The vets and technicians spoil him every time he goes in. Their prices are comparable to other places in town and everyone that works there is always so nice!
My youngest dog had her first grooming done a couple weeks ago, and I was very impressed with Susan’s work! I had no idea what I wanted done, so I asked her to use her professional opinion, and I was not disappointed!
Dogwood truly is my other family doctor. Great prices, friendly/knowledgeable staff, and they love my babies almost as much as I do :)
This team of professionals are the best in the business. The customer service specialists that greet you are always friendly, helpful, and ready to help both the animals and their parents. The techs and doctors give the extra care and take necessary precautions to make sure each animal's special needs are met. The kennel crew make every effort to help each animal be as comfortable as possible for their stay, whether it's short term or long term. We've had multiple dogs with special needs and I feel that the care that they've received here has been exceptional. Our timid girl who was afraid of almost everything now feels comfortable around most people thanks to the socialization the kennel crew provided for her. Our senior with arthritis is wheeled around in a wagon (per my request) and everybody has gladly accommodated him in his wagon--and been extra careful with his arthritic bones. They have always accommodated our emergency visits too. We also like that they have specialty services like laser and acupuncture. We'd highly recommend this team to anybody!
I would never take my dogs anywhere besides here!!! Dr. Faircloth has been so great with our 2 dogs, Lexi 12 and Bear4, that its like taking our kids to the pediatrician!! The staff is respectful and listens to your concerns and they all have that love for animals all people should have!!! We have been going to Dogwood for 10 years now! We have tried one other local vet, but didn't recieve the service as with Dr. Faircloth (we tried a place right around the corner from our house). Needless to say, we immediatley went back to Dogwood and haven't left since!!! They have been taking care of Lexi since she was just a baby! They have watched her grow old, and will the the ones to take care of her until her last day!!! As with our dog Bear!!! He is a gentle, skittish giant!!!! But everyone at Dogwood love them both to pieces!!! Thanks for all that you have done for my pups and my family over the years!!! We will always reccommend your facility to anyone looking for that "other" family doctor!!!!
We have been to a number of animal hospitals in town and no where did we find the level of care and compassion the vets and staff have for our pets. When are Samantha needed to be hospitalized, we were able to visit with her and we were totally impressesed with her care.
We had to have our dog euthanized because of a degenerative disease. Dogwood offered private cremation at a low price compared to other places we called. Everytime I called (which was several) the staff was so nice, caring and very patient with me. I was somewhat surprised given the other reviews. When the day came the staff again was wonderful and really helped us through it. I was so pleased with them I called to get prices on puppy care and spay since we knew we would be getting a new puppy soon and I was shocked at the prices, way too high (over $300 just to spay, we paid $106 someplace else complete with overnight stay just like at Dogwood). The staff might be wonderful but not for those prices.
08/05/2009Provided by Citysearch -
To make a very horrible long story short.....
I took my animal to get spayed after I called and they gave me a reasonable price over the phone a few days before. The staff was very nice when I dropped her off...
The next day I arrived to pick her up and they told me my bill was almost $400! After a spay and one shot was estimated before to be a little over $100. They have one set price for a spay/neuter and charge you about an extra $25 for all me materials used. I thought that would be included in the spay? The cost of the spay was also twice as much that I was told over the phone. What was I paying $125 for if they charge extra for tubing, catheter, etc...?!? OUTRAGEOUS! Then we went in the back to discuss the bill and she attacked us and told me to stop talking when I was trying to understand charges.
They charged us for things that didnt need and were not asked to be done then make us feel like we were stupid for our concern in being charged for it. Do not go to this place!!!!
01/01/2009Provided by Citysearch -
I have a large dog, (English Mastiff) so I already expect to have to pay a decent amount of money for shots and getting him neutered, especially since getting him fixed has to do with his weight. They told me that is was going to cost over four hundred dollars to get him fixed which is more then double what most places have told me. His shots were going to be around 150 and up. then they told me he had a severe respiratory infection when they heard him snoring. I tried to explain to them that Mastiff's are prone to snoring, it's in their breed, but they didn't care. Once this was over with the vet, I had to speak with the receptionist who was unbelievable. She tried to make me feel guilty for my dog snoring. SNORING! What kind of person tried to make another individual feel guilty about something the breed does naturally? That would be like her telling me 'How dare you let him grow that big!'. It's ridiculous and I hope no one tries to go there. Trust me, it's not worth it.
I'd just like to say that, when they say they are your other family Vet, they take it seriously. We have had several dogs they have taken care of with us and we are 1000% blessed with them. They are very caring and informative and helpful with anything you might be of assistance with. We highly recommend Dogwood Animal Hospital!
09/11/2008Provided by Citysearch -
Have been going to dogwood animal hospital for 2 years. The facility is impressive, the staff is very friendly
and the care I received for my ""furry-children"" is exceptional. Being in the military we have lived in many
places and no other Animal Hospital has given us the same level of service.
06/23/2008Provided by Citysearch -
This place looked promising and when we dropped our Boxer off everybody was very nice. When we came back after 6 days ALMOST everybody was still nice. One or two of the girls working were very rude. When we got our dog back I was a little shocked. He looked like he hadn't eaten all week, which is not their fault. I'm sure it was because he was somwhere new. But his front elbows were rubbed raw, his top lip was rubbed raw. It looked like they dragged our dog across the sidewalk. They gave him a bath right before we picked him up but I'm pretty sure the only washed the top of his back. His belly, feet and head we're filthy. Their website says that they are ""deeply committed to the health and well-being of your pet"" But I wonuldn't leave our dog with them again. We sould have read the reviews. . Do your homework and go somewhere else
03/18/2008Provided by Citysearch -
Don't get me wrong, this is not a bad place. It is a wonderful looking building and appears to be very well kept. However, I have been taking my pets there for years. Anytime I take them in for something small, as in simple shots or boarding, it ends up costing me hundreds and hundreds of dollars in the end. They always seem to find an issue to treat and charge for. Almost like an auto-mechanic. Recently, I dropped off my pet for 2 days of boarding and they found a skin problem that cost me $500. After all of the medications, the condition has not changed. When I was picking up my pet, another couple was in tears as they found out their cats bladder infection was going to set them back $450. They don't accept payments either, you have to pay it all upfront.
06/14/2007Provided by Citysearch -
I was appauled by the customer interaction at this vet. First, we went in to get heartworm and flea treatment for my dogs. The receptionist was extreemly rude and told my boyfriend that, ""If I loved my dogs I would bring them in more often than once every 4 years."" This is not my primary vet and I'd only used them in emergency. I waited a couple of weeks and it really bothered me because these people deal with very emotional situations. I went in and spoke with the office manager today and she couldn't let me leave without a personal attack either. I mentioned that I was in customer service, as is my boyfriend and couldn't believe how we'd been treated. Her response was, ""I find it hard to believe you're in customer service.""
I'm amazed! Absolutely amazed that not only were we treated poorly once but when I went back I was again personally attacked by the people that work there.