First I would like to thank all of our Great Customers, many of whom we have worked with for many years. In reference to Serena S. I would like to clarify some things. First we do not extend credit inhouse except on a very limited basis to Maintenance Agreement Customers. Any credit we would extend would be for 30 days only and payed in full. We only use the court system as a "last resort" when repeated attampts to contact customer have failed, we have no desire to take anyone to court, but sometimes this is the only way to get some peoples attention. We also consider that we might have done a better job of explaining the terms even though they are plainly printed on the invoice. Allan Bass, President
Even though we did not get our system from Bass, they are the ones we call when we have problems. My wife and I now wish we had bought ours from them. Their technicians are very polite and knowledgeable, and are very efficient. We know our system is very old and nearly obsolete, but they put no pressure on us to replace the unit. We know who we'll call when that happens.
Matt, Eddie, and everyone else who I came in contact with from Bass AC was very helpful. What I think I liked the most was how careful and respectful everyone was during the installation when in my home or out in the yard. They actually cared about making sure everything was left in the exact condition as it was in before they began the job.
The folks at Bass Air were very easy to deal with for the install of the new unit. I dealt with them myself and found them to be very professional and nice. The new unit is much more efficient than the old one.
They were great to deal with and got our old air and heating units replaced in no time at all. They offer a high quality of work and great customer care. Thanks for making this a smooth job.
They were great to deal with and all of the employees I dealt with should be commended. They offer great customer service as well as professional work. I was very pleased with all of it.
The team at Bass AC are excellent. Great service and professional, courteous employees. They have done great work for me.
Everyone at Bass Air was very accommodating and helpful. I strongly recommend them all of the time. Very knowledgeable.
Bass Air Conditioning has been very helpful to me. They are very accommodating and I will be back again in the future.
He was nice guy came and did what he said at the price he quoted I was satisfied with the service he provided