Great New Shop!!!! Very Knowledgeable Friendly Staff!!!Conveniently Located... Huge Selection of pre-owned bikes.
I will never set foot into this Harley location again. I dropped my bike off for some service, mainly new front and rear tire and brake flush. Should've been pretty easy work. I was out of town for the entire week so there was no rush whatsoever.When I picked up my bike and rode it home, just as I was approaching my driveway I heard a loud clunk. I looked down and my left exhaust pipe was almost dragging on the ground. I pulled into my garage and after inspecting, found that the bolts were never put back in on this side. I called the service department, they said "ride it back up here and we'll put them in". Yeah, no, drove back up there, got bolts and did it myself.2nd day of riding later, I notice a nut and some washers on my garage floor. I search all around then finally realize my front axle clamp was dangling. The nuts must never have been torqued properly as one was on the floor and one was almost off. I've had this bike 5 years and never had an issue, they replace my front tire and two days later crap is falling off.Really makes me nervous to not know what else they may have done that I haven't discovered yet. I would highly recommend getting service elsewhere.
DO NOT BUY A BIKE FROM THESE IDIOTS TOTAL WASTE OF TIME AND MONEY SELL NOTHING BUT JUNK AND JERK YOU AROUND ABOUT THEY 100% CAN FINANCE A BIKE FOR YOU BUT WHEN IT COMES DOWN TO DOING THE DEAL TRY TO TELL YOU NEED 2500-3000$ DOWN ON A 5-7K$ BIKE TOTAL RIPOFF BUYERS BEWARE TAKE YOUR MONEY ELSE WHERE PEOPLE BE SMART!!!!! UPDATE THE SALES MAN TOM WAS SO UNPROFESSIONAL AND VERY VERY RUDE AND TRYING TO PUSH ME ON THE BIKES HE WANTED TO SELL ME NOT THE BIKE I WANTED THEN THE OWNER HAS THE NERVE TO CALL AND HARASS ME ABOUT THE REVIEW I LEFT TOTAL GARBAGE DEALER!!!!!
I think this is a business like no other because the service is first class and it is a place where everyone is treated like family. The employees go out of there way to make every customer feel like they have a place to go and meet other motorcycle enthusiasts and share their love for riding motorcycles.
Awesome service I worked with Tom he was great he worked with the prices for my husband and I to make sure he get the bike he wanted for the right price. I definately recommend this place.
HORRIBLE HORRIBLE ! Do not waste your money! Trusted these crooks with my sons bike and they lied about EVERYTHING! They had his bike for two weeks and they didn't do anything(all it needed was batteries)! Went there personally and they told me that they would contact me when the batteries came in and they didn't... When I called, I was told they ordered the battery. Never heard anything so(a week and a half later) I asked for the date the batteries were ordered, I was told that no one carried them locally and they hung up on me. When I told the manager about it, he said "no, no one hung up on you". My husband went to talk to them and they said 190.00 (batteries were 49.00 each) and they bought them locally. Tagged in 20.00 per battery and LIED and told my husband that he drove an hour to get them! I took my bike and got it taken care of myself for 100.00! TERRIBLE customer service and bad business. Spend more somewhere else. It's worth it!!
The employees were really awesome and they helped me out with everthing I needed. I would definitely recommend coming here!!!
Great experience. I got a beautiful bike and great service from Baker American Cycles. These guys are great.
Put injectors in bike. 2 weeks later broke down in heat 100 plus. Fuel tank dirty plus fuel filter clogged. Cost big bucks for what ? Got clean tank first and filter. Didn't need 480.00 in injectors and break down with no fix what kind of service thought process?
I took my car the for an inspection, he closed the door so I couldn't see what was going on. When he was finished he said I was leaking power staring fluid. I should have fought it more but I was getting rid of the car in a month, but when I looked at the spot where my car was seating before he messed with it nothing. Driving home which is a 15 in drive the power stearing went out on my way. If I had that bad of a leak I would not have made it there. They did something to my car that could have killed me. I would never go there again.