The WORST EXPERIENCE in terms of Customer Service and the ability to conduct business at an establishment. I am a very petite military spouse who walked into this store to purchase a surprise gift for my husband. Since I do not have much knowledge about businesses like these, I decided to ask a weapons-trained family member for advice on where to go and what I should ask for in order to get the best lower receiver possible for my husband. However, immediately when I walk in and was directed to the department I was looking for, I was judged by Christian, (one of the staff members that works in the Guns Department). I was on the phone with the family member when I walked in so that I could ensure that I was buying the right item. Apparently, Jim's Pawn Shop will automatically refuse to sell to you if you are seen on the phone to ask for any advice or help about a particular item. Christian immediately labeled me as a "straw purchase", which is a person who illegally buys firearms for a person who is prohibited from purchasing firearms. Not only was I offended at the fact that he immediately made these false assumptions based on very little evidence, but his arrogant demeanor made it worse by not allowing me to justify that it was a gift for my husband who already possesses a license. As if that was already frustrating enough, he proceeded to lecture me without letting me defend myself in front of customers who were distracted by the whole situation and I was put on the spot in front of the whole store. I have never in my life been so embarrassed and I had to leave the store with tears coming down my face because they had made this decision in less than 5 minutes. You would think that it would be part of their responsibility to inquire more about their customers when they come in to buy equipment related to firearms. Yet, when I asked Christian why he would not let me explain why I wanted to buy it, he said "It's not our job to ask questions"
819 Hope Mills RdFayetteville, NC 28304
From Business: WARPATH Military Collectibles & Guns. We are a full time FFL and Military Collectibles store with over 40 years of experience. Our store has one of the largest an…
960 Country Club DrFayetteville, NC 28301
From Business: A great place to find unique military collectibles. Thank you for considering Tarbridge Military Collectibles. We have been serving the residents of Fayetteville,…
4632 Yadkin RdFayetteville, NC 28303
I took the concealed carry handgun class this past Saturday and realize the importance of what the law states and the after affects of what happens …
Every time I go in this store you see how bad they treat their employees . I was going to finally get my safe and what seemed to be a manager was just going off on the lady working the range . Not a great way to treat your employees . If people would understand a great team is built on your people being happy , you would have low turn over . Not sure they guys name but at the end of the day I will not visit their range nor purchase any more fire arms there again .
I took the concealed carry handgun class this past Saturday and realize the importance of what the law states and the after affects of what happens after the shot was made. Very interactive class with questions that make you think and examine when to engage or use good judgement to avoid a confrontation. This class is not for those who closed minded and think they know the law, it is for those who desire to stay out of trouble, examine the situation, and take protective action in a variety of forms. My wife took this class before at another gun store location and she learned very little. She could of read the book herself and skipped the sad lecture. I wished she would of gone with me to Jim's to really learn about the consequences of her actions, the aftermath, and money that will be spent on defending yourself in and out of court. this is truly an exceptional class that is straight forward. Lastly the range exercises were realistic and explained as to why you did what you did. Highly recommend.
Great place, helped me out with great advice. Prices are pretty good too.
NOT WELL MANAGED. A few good people work here but there are just as many arrogant idiots, often shooting off their mouths about politics while assuming you agree with their stone age mentality. I told them I wasn't coming back because of the way the guns were handled at the range desk. The next week someone was shot in the leg. There are (or were) bullet holes in the ceiling. What more do you need to know?