What to Know About: General Contractors »
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
3050 Cumberland RdFayetteville, NC 28306
From Business: Carpet Depot is your Locally Owned and Operated Carpet and Flooring showroom. We offer a complete line of Carpet, Vinyl Flooring, and Laminates. We also have Remn…
5695 Us Highway 1 NSouthern Pines, NC 28387
From Business: JB SHORT CARPET ONE is an authorized Benjamin Moore Retailer specializing in interior and exterior paint and stain supplies. JB SHORT CARPET ONE is your local cho…
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
I paid 987.00 for laminate flooring from this company. They didn't have it in sick and told me they would have to order it. A couple days later I found out my client didn't want the flooring. I called the store and a guy told me that since I paid with cash I would get an in store credit so that if I wanted something else I could just buy it when I came back in. I went back a few days later but didn't find anything to my clients liking and told an associate what happened. She called the guy that have me the in store credit and he told her that I would have to wait on a refund from corporate in the form of a check that would take at least ten days to get to me. I said OK and left. Two weeks passed and no check. Called corporate and they told me that I didn't get a check because im in the system for in store credit. Gave her the run down on what happened and she told me that she would give my "request" to a receptionist to "review" for a refund and once approved it would be 5 weeks before I get my money back. That was strange but I said OK. I own my business email this evening to a thank you letter for my flooring purchase that reminded me to take before and after pictures of the work. Tried to call them as I am becoming frustrated but they are closed for the day. Can't wait to hear what the story is now. Will keep you updated. In the meantime, don't do business with someone that takes your cash and wants to refund you weeks later in form of a check.
I trust Mr Stein, We had a leaky roof and Mr Stein on short notice came out and repair the leak and only charge us the cost of the part. He is a honest contractor. I would only want to use him as our home improvement expert because he does a great job and take care of his customers.
These pictures speak for themselves!!! Before and after of the same area. He made my home brand new after a 3 yr renter!!!!!
My boyfriend worked for this company and always had a difficult time getting paid and when he finally took a stand the owner fired him. This is a very unprofessional company and definitely in need of a management overhaul.
Excellent! Repaired our roof in 1 day no mess very happy. Beautiful job Manny a great contractor! Pete great man and experienced company to handle our job!
Let me start by saying if I could add more stars to this rating I would! Rey's Carpet and Flooring do a lot more than the name. I had work on the outside of my home that needed repairs from painting, replacement of siding/other, wood rot around windows & other areas of home & trim work. Plus, a lot more stuff. Rey sent a little guy by the name of Eloy to work on my home. There are no words for how pleased we were with Eloy's dedication and workmanship. I have never seen a contractor/worker more dedicated than Eloy and his work ethics are impeccable! He worked all day until dark and even worked the weekends until the job was completed. He was like a Trojan horse and was unstoppable. He is very trustworthy too. Eloy loves what he does and it shows. The man was on a mission. We put a chair and a fan in the garage for him so that if he got too hot he could take a break; not that he took many. Rey checked in everyday to make sure we didn't need anything & was great as well.
This is the first time I have ever wrote a review. I was truly afraid to have a company to come in my home a clean my living room set and be disappointed when they have left, But I step out on faith and l'm glad I did. BeClelan did a wonderful job!!!!!!!! My furniture was almost, a white cream color and this was the first time in a decade I had it clean. He did an outstanding job, I'm really grateful . Now, I do not want to seat on my clean sofa, love seat and recliner. The price was affordable and thanks to this company, as well as, many blessings!
THIS IS YOUR WARNING. SUCCESS RATE FOR THIS BUSINESS IS 60%. IF YOU'RE WILLING TO TAKE THAT RISK THEN CALL THEM UP AND TAKE YOUR ROLL AT THE DICE.I had 5 jobs done at my house in March 2014. 1.New back french doors - water comes in the bottom, wood rotting and MOLDING and carpet getting wet and molding. REFUSES TO ACTUALLY REPAIR THE ISSUE THAT THEY CREATED. It was not like this, leaking and rotting before. 2.New entry put in wall - aesthetically displeasing - not getting repaired. Looks horrible and my children trip over it and fall almost daily. 3. New roof on house - Discovered they put shingle paper over a hole with no particle board first. - Came and fixed that. Let's just hope the rest of the roof that I can't see looks ok. 4. All New windows in the home. - No problems thus far.5. New front glass storm door - No issuesPaid them CASH $18,500+ without delay.... Now that I have issues, they're picking and choosing what they're willing to repair.YOU'VE BEEN WARNED!!!
This contractor claims to do quality work but I have used him twice and now that some time has passed, realize he is essentially a crook. Billed me for hardiplank siding and then used masonite. Cupboards started falling off the walls in the first 2 years and he claimed no responsibility. Only used greenboard halfway up the shower wall. Had to tear out and redo entire bath area. He talks a good story but the repairs I have had to pay for for his shoddy work total more than $30,000. Now I have to replace the exterior siding with the materials that he billed me for but never used. Another $20,000+ to fix his deceptive practices. Do not use this contractor!
I needed a cleaning service to put the sparkling touch on a house that was being put on the market for sale, Scrub Tech came through brilliantly. Dependable friendly service, great attention to detail and outstanding results. I highly recommend Scrub Tech.Alfredo
There has perhaps never been a better tool for do-it-yourself home handymen than the internet. With detailed instructions and videos explaining how to perform a number of common maintenance and renovation tasks around a house, an untrained homeowner might be surprised at how much he or she can accomplish with a quick search online. But even with all of this information, there are still many jobs that lie far outside the scope of most DIY enthusiasts. General contractors are there to fill in this gap.
A general contractor specializes in seeing a home remodel or repair project through from start to finish. To do this, the contractor works with the client - whether they are a homeowner or business - to nail down the scope of the work. Then he or she will turn to one or more subcontractors for specific tasks, like equipment operation, design, electrical work or whatever else is needed.
In essence, general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists. To get their money's worth, many assume they should just "cut out the middleman" and hire specialists directly, but this often proves more difficult in practice. General contractors won't be completing an entire project by themselves, but should have a long list of dependable experts who can work together and accomplish any task. They might also serve as the manager on the site of a construction project, overseeing workers and providing guidance and assistance when needed. For larger projects, though, the contractor might only handle administrative matters and employ a foreman or other professional for on-site supervision.
There are many general contractors who also specialize in certain tasks themselves. There is usually at least one general contractor on hand to organize the construction of an entire home, for example. But general contractors could also help a homeowner add an additional bedroom, build an in-ground pool or complete a major landscaping project. They could also work with a business to add or improve office space, whether that means making more room or converting a commercial building from a nail salon to a restaurant. Basically, if it's a job that involves building or repairing, a general contractor probably knows how to get it done.
No matter what the exact job may be, a contractor will probably need to accomplish several other essential tasks in pursuit of the ultimate goal, which may include:
Every general contractor performing any kind of work on a project must be licensed to do so in their state. The guidelines for the specifics on licensing vary from state to state. Some states might only require registration of contractors, which is different from licensing. Registration typically means that there must be a written record of what work is being performed and by whom, but it does not guarantee professional knowledge. Licensing, on the other hand, involves an examination process to assess professional competence.
Whether your state requires licensing or registration of contractors, there should be a record of most professionals willing to complete certain projects in your area. Check your state or county website for more information. In states that require licensing, every licensed contractor's contact information is available online or from another public source.
Not every project needs to be completed by a licensed or registered contractor. If it's just a minor job that won't take more than a day or two, and will cost less than a few hundred dollars, it's likely not necessary to find a licensed or registered contractor. However, anything bigger or more expensive, or a project involving plumbing or electrical work, needs to be completed by a licensed or registered professional.
General contractors also must be covered by an insurance policy. This should include liability coverage for any property damage that could be inflicted in the course of a job. It should also include a worker's compensation policy in case anyone is injured on the job. Before hiring a contractor for anything, ask for written proof of this insurance to see exactly what is covered.
A number of trade associations for contractors in the U.S. exist. Some of the biggest include:
Most trade associations for general contractors will provide references for anyone looking to hire a contractor for a specific project. They may also provide a number of benefits for their members, including assistance with licensing, training, insurance and business development.
No matter what you need accomplished, you want to choose a contractor who can get the job done right at a reasonable price. Obviously, this is easier said than done, but there are a few steps you can take to ensure you find a trustworthy general contractor.
The first, and perhaps most reliable, way to find a general contractor is to ask friends and family members for a recommendation. If you know anyone who has had major work done on their home, particularly if it's a similar job, ask them who they hired and if they were pleased with the result. You could also ask neighbors about who they've hired if you notice work being done on their house. Many remodeling contractors post signs in front of homes to advertise their services. As a general rule, it's rarely a good idea to hire a contractor who solicits work by going door to door.
If you are considering hiring a contractor without a personal recommendation, ask the contractor for references from past clients, and do as much background research on them as possible. Look for any complaints (or compliments) online to get a better idea of their track record. There are a number of websites specializing in connecting contractors with people or businesses who need work done. These sites may also allow past clients to submit their own reviews of the contractor.
Before hiring a contractor, make sure you are both in agreement on the project's budget. It's normal for most contractors to charge clients a premium not only for the labor expenses and zoning expertise, but for acquiring the materials as well. Be as clear and concise as possible regarding what you'll be purchasing yourself and what you will be paying the contractor to complete. Homeowners may be able to find a better deal on raw materials when they purchase these directly, but they first need to be sure they aren't buying the wrong things.
Don't forget to discuss how the project will be finalized and what will be done about cleanup. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.
As previously mentioned, you need to make sure to follow any state and local regulations regarding construction work, which includes hiring a licensed or registered general contractor. Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Perhaps the best way to feel safe about a contractor and the work being done is to hire a contractor you trust. This is why relying on personal references from friends and family is so important, and will often provide a great deal of peace of mind. If you aren't able to obtain a reference, work to conduct extensive research on the contractor as well as the work you are hiring them to perform. This should bring everyone's expectations into alignment and result in a safe work environment.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work to be done and all costs are listed in the contract, right down to the most precise details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Once the specifics of the job are nailed down, be sure to discuss the payment schedule with the contractor. This is important because paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule with the contractor, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. It's a good idea to include this payment plan in the contract as well.
Finally, look into getting a lien release signed before work begins. If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. This can trigger a long legal process that may be frustrating. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered. A lien dispute could also be prevented by performing due diligence prior to picking a contractor, as any contractor with good credit and a long track record of satisfied clients should have no trouble paying for materials and labor once all contract conditions have been met.
Once work is underway, it's never a bad idea to check up on the progress of the job, either by staying in touch with the contractor over the phone or visiting the site in person. If you work with a trustworthy professional, it's probably best to keep your distance and allow everyone to stay busy. If you want to keep an eye on things, make sure workers wear the right safety gear and that everything looks to be moving along according to schedule. Finally, once work is finished and you are satisfied, be sure to thank your contractor and tell friends or family members about your experience.