My appointment for both of my dogs was for 10:20 and I arrived 10 minutes early to sign in. We sat and waited for 45 minutes so I went up to ask when they would call us back. The time wasn't even important. The lady at the front desk rolled her eyes and gave me snottiest answer. My apologies for wanting to keep my dogs vaccinations up to date! So I left without being seen! One week later, my dog has kennel cough from just being in that office! Jeers to this place. Worst customer service ever!
7672 Nc Highway 22Carthage, NC 28327
From Business: Welcome to VCA Whispering Pines Animal Hospital where your pet's health is our top priority, provided through high-quality, professional care and genuine personal…
Had an appointment for my dog that was having some issues with arthritis. First time at this clinic, so I didn't know what to expect. They got me in and out in a timely fashion (the doctor was on time for my appt.), and everyone was really nice...however, compared to other vets I've been to, I felt Dr. Davis's knowledge and overall "medicine" was subpar. Will not be going back.
We recently visited this veteranarian and our dog had a life threatening illness it was close to closing when we arrived and seen we were very upset over our dogs condition and went above and beyond and stayed well beyond closing to accommodate our needs today our dog is doing well they have earned our trust and respect , THANK YOU ALL SO MUCH again if you love your pet like we do take to the best. Thanks Scott
Rude, disorganized, and unprofessional staff. Overcharged for vaccine quoted over phone.Initially thought that my 2 previous visits were possibly a fluke, but no. My dog did not like one of the techs or the vets, but 3rd visit, clearly something is wrong with the people that work here (animal sense). NEVER have had such immediate protective responses from my weimeraner. The vet wanted to muzzle him, which is ridiculous and unacceptable.Our dog is a family member that not only regularly participates in doggie daycare, been through 2 bootcamps, but has travelled with us in 30 states. Front desk staff is unorganized and confrontational. In attempting to refill his Heartguard the fiasco of insinuations that he had missed doses, questioning whether he was on flea tick medication leaves me wondering that they are just simple minded. Maybe its because its a military community, but after spending tens of thousands on his care, this treatment is irreprehensible. NEVER RETURNING! This place has a very BAD vibe.
I had to have my dog dropped off at the vets office today by my husband due to an ear inflammation. Usually I bring her and stay with her. (Dr. Johnson has never been a overly friendly vet, but I have stayed with the clinic because it is in close proximity to our home.) Not only was she left in a place she had never been left except for her spaying, and thank goodness Dr. Johnson did not perform. Due to my work schedule my mother in law was going to pick her up. I called to find the doctor would not be there until 10:00am which no one told my husband when she was dropped off. My mother in law called to see if she had missed a call from them, and at some point my husband called also. Maybe over kill but she is loved by many especially her family. The receptionist who answered spoke little English had a hard time understanding my request at all. When she was finally finished and my mother in law was called to pick her up. Upon arrival Dr. Johnson met her at the front and seemed very upset because we all had called about our pet. He preaches a good sermon about what we do wrong, but being rude to any customer is unacceptable. I plan to move my dogs records elsewhere, and I hope I don't have the same problem his Greenville clients had getting her records after leaving them without notice. I have spent my last dime with this establishment, and I will never recommend any other people to his office. I give them one star only because you have to rate them to comment. Truly disappointed!
My cat had what was diagnosed as a Corneal ulcer (other vets overlooked this). They took great care of my baby and I would recommend All Pet Hospital to everyone out there looking for a friendly environment for their furry friends.
This is absolutely great and very helpful for my pets.
I had a contract with them from the animal shelter that I picked up my puppy from back in June... They didn't spay her then because she was too young & I had to come back in two months when shes older... so i called last week, i reminded them that we were scheduled to get vaccinations done in a few days and she said that the vet said its fine if she doesnt have any... i go there today, a week later, dr. d johnson, came out of nowhere , completely disrespectful, told me that i should bring her to the other vet to do the hard part, not just the easy part(the vaccines) and that shes too old ( SHES FOUR MONTHS) to get spayed & why did i wait two months to get her spayed? And I replied a staff member told me that she was too young , that's what the vet said. and he said "The short girl?" and i said yes and the whole staff including himself just laughed and didn't tell me what to do and he said they won't do the spay and refused to do it. then i went to my animal hospital and they said i have to call the adoption center since they have a contract WITH THAT vet to do the spay, but to see if they can transfer the $$$ so it will still be covered.... RUDE, I rather pay another animal hospital than have it done free with someone who is inconsiderate and disrespectful, this animal hospital deserves 0 stars & no ones money. I think he was mad I brought my puppy to a better vet.
My family went in the office to get something for our dog. The office staff that served us were very friendly, however the older male vet (Dennis) came from the back offices & proceeded to get in my face, in front of the office staff and customers in the waiting room. Out of nowhere, he began to criticize me, disrespected me by raising his voice and then went on to flare his hands in my face and I was absolutely appalled & blindsided. Never had I been so disrespected by someone who evidently has no regard for customers, customer service, or even professionalism. the vet Dr. D. johnson should be committed to treating his customers and staff with dignity and respect, since he is a doctor and [supposed] leader. My family will never return to this facility nor will we ever recommend this office to anyone. Horrible experience that I would never wish any human being to endure, if he treats customers and staff with such disregard, I can only imagine the cruelty that ALL receiving his services may be subjected to. This facilty is bad news!!!
This has been my familys veterinarian forever, we've always been very happy with them. Very compassionate people and never too busy to help or answer questions. Thanks Dr Johnson!