I have been a patient at this clinic for many years. Recently, I decided to make some major life changes that landed me in another country. While not in the U.S., I experienced emotional instability. While out of country, Mrs. Morris had Kaneka to schedule me a couple of appointments to be carried out over the telephone. At the time of my appointment, I would call the front desk and she would wait for the provider to acknowledge before hanging up with me. I have never had anything less than superb treatment from walking in the door being greeted by the staff to seeing a provider. Yesterday, I walked in to the clinic with all my special personality and was welcomed back and given a follow up appointment. I do see two practitioners there: one for medication and one for therapy. When additional support if needed, the two provide consultation with each other. They maximize their resources by using electronic medical records for communication and fully relying on role responsibilities. Now, I stay because I choose to. They know me. As specialist in behavior health each person on the healthcare team MUST KNOW their patients. They do and they listen to each other.
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I have been a patient at Fayetteville Psychiatric Associates for 7 years and have received the best care. The green clinic is awesome.Kanika is very professional, friendly, and is there to help in my time of need. I love her. Mrs. Dohnahoo is the best therapist. She is a blessing to me. I look forward to my visits because when i walk through the door of the green clinic i am going to see Kanika smiling face there to greet me. I have recieved the up most care at Fayetteville Psychiatric Assoc. Dr Matlack and his staff is always there for me. Yes, they do care about their patients. You go Green Clinic!!!
The staff is ridiculous. They are UNPROFESSIONAL. The doctors are only here for the money. They do NOT, I repeat, do NOT care about their patients. The office manager AMANDA (phone extension 295) does not care what YOU have to say, but only what the office staff feeds you. Amanda REFUSES to give out her phone number, the extension does not work. There is no system that allows you to type in extensions. She will not give her last name out. You can call repeatedly and talk to nobody because they do not answer. They do not email, fax, send prescriptions, hand doctors important papers or do anything on time! They are so unprofessional. Kaneka in the green clinic is RUDE and distasteful. She will watch you walk out the door and roll her eyes and then talk about you, your paperwork and business to another patient. She thinks she has the right to become buddy/buddy with patients and then talk about them to you. She talks about other staff members like they are below her. It doesn't matter how well she knows their system, she does NOT deserve to work there. When I call, give my name and info, she should not say "Hey girl!" She should call me by my name, it's professional. We are not friends. Dr. Leslie Morris (green clinic) has made plans to move many times. Each time I ask her why its because she says more money. Once when I asked her why she decided to say, she said she was offered enough to stay. Why would she stay if she doesn't care about her patients? I've been seeing her for 6 years. There are times where she just doesn't care. Ms. Hammonds (red clinic) is fantastic. The only complaint is that she doesn't mind yawning in front of you. I've had several therapists that will turn around or yawn and then apologize. it's unprofessional. I truly hate this place, I would never recommend it. I've had two friends go here. They both tested the waters with one visit and it was enough for them to know NOT to go here! SAVE YOUR MONEY AND GO TO ANOTHER PROFESSIONAL CLINIC.
My family started coming to Cape Fear Behavioral Health in September of 2015. Weekly therapy sessions has improved my son's behavior, along with his grades in school. My family has had to deal with a lot of issues that has affected us mentally, and being able to talk with a qualified counselor has made things less stressful. Our counselor has suggested ways to solve problems that has truly helped not only my son but my family as a whole. This facility and our counselor are a "Blessing." I would truly recommend my friends and family to seek counseling from Cape Fear Behavioral Health.
Psychiatrist is only interested in prescribing medications. They get upset if you "take up too much of their time" and will even tell you, I dont have time to hear your life story. Same doctor tried to prescribe antipsychotic abilify to my sister for adhd, my 6 yr old son for adhd and my 8 yr old daughter for anxiety. He didn't know we were related. It's all about money.
Horrible business. We were recommended to use them from our general doctor.. They would never return phone calls (10 of them) / emails / intake forms submitted / 2 faxes.We ended up having to go into the location to which the employees could not be bothered to assist us. In addition to indicating that they have not heard / received anything from us.Do not do business with these people. Their staff are unprofessional and incompetent.
Cindy Harris is one of the most dedicated counselors I have ever met. I have known her for eight years now and quite honestly I do not know where I would be today without her. I met her at a very difficult time in my life and she helped me get through it when I did not believe that I would. Now she is helping my daughter and I see the same type of dedication with her as I did for myself. I would definitely recommend new day couseling to anyone.
I have seen Ms. Harris for several years and have always found her to be professional and supportive of me and the various members of my family. She has seen my two daughters and they both loved her. Ms. Harris has helped me communicate better with the kids as well as my husband and he likes her too which is high praise for a soldier who doesn't trust counselors!
I was a patient there before and they never called me to remind me of my appointments, now that I need another appointment I cannot get through or get a call back! Don't go here! Not to mention my doctor always was sick and rude to me!
Went with my husband for marital counseling and would definitely recommend it. It made a big difference for us.