This is my first review for Lafayette Ford/Lincoln as I had never been to this dealership for sales/service/parts. I happened upon a commercial for "TrueCar" and although the site showed NO "TrueCar" dealers in the area, I received a call from Lafayette Ford, from a gentleman named Darren Dennis. Darren is 1 of the most personable, energetic, and genuine "sales" persons (no pressure; did not feel like a car dealership!!!) I have ever dealt with in the car buying business. There were a few times I had to wait but that's to be expected, and Darren never gave up on trying to give me freshly baked Otis Spunkmeyer cookies, coffee, and water! When it was time to talk numbers, Darren introduced me to William, who saw that I was reading and asked if I was in a 4 year college. I answered yes and provided the required proof. I tell you, yesterday was my lucky day!!! Not only did I get the FMCC (Ford Motor Credit) rebate, I received additional incentive for being a f/t, 4 yr college student. The latter paid for the balance owed on my old vehicle that USAA declared a total loss. These guys truly impressed me as did a gentleman named Kenneth Merritt, whom I had a very pleasant conversation with during one of my idle times. I was just so impressed (as you can probably tell from the length of this review!) and could not stop smiling throughout the whole transaction; from START to FINISH!!!! If you're in the market, don't even think about going out of town thinking you'll get a better deal/price; Lafayette Ford/Lincoln is THE PLACE TO BE!!! Keep up the fantastic work Darren, William and Kenneth; I love my new "family"!!! :-)
4559 Raeford RdFayetteville, NC 28304
From Business: Fred Anderson Nissan is your local source for a quality sales and service experience. We strive to create customers for life. Our certified sales consultants and …
I want to start by saying this adventure to Carmax started out not so great. After pcs ing here i needed a car immediately. My first day I was stuck with a guy who made me feel like a woman who knew nothing and would be easily manipulated. Luckily for me the next day the gentleman who I will leave unnamed was not scheduled to work so i was assigned a new salesperson. MARIA. What can i say about her. She was the most helpful, non pressuring salesperson I have ever dealt with. over the course of a few hours we looked at many vehicles until I found one I loved. At no point did she make me feel like I was wasting her time. She made the whole Carmax experience pleasant and worry free and I would highly recommend her to anyone looking to purchase a vehicle from carmax
This was my first time buying a vehicle from Carmax and I have to say my experience was painless and quick. I purchased a 2013 Cadillac XTS. I worked with two of the most amazing individuals, Ontatio Brewington and Theresa Thomas. They kept me posted on the transfer of my vehicle, any questions that I had they answered, and they always returned my phone calls in a matter of seconds. I highly recommend both these individuals to anyone who is looking to buy a car from Carmax in Fayetteville, NC. Thank you Mr. Brewington and Miss Thomas for being a true representation of customer service.
Lafayette Ford is one of the best dealerships I have been in around Fayetteville they are nice and polite and their professionalism over exceed. The sales person that took care of me was Annette Bunce she was one of the nicest person's I know she was extremely caring and she made sure I was happy with my selection. I will definitely purchase other car's from Ford. This is my 4th car and each time I return I am treated just like a new customer. Thank you Annette Bunce "YOU ROCK!"
I came in with an idea of what I wanted. James Clark helped me settle my decision between used and new. It was definitely a no pressure sale . I traded up from a Corolla I bought last year. I felt like I was going into the deal upside down but, James Clark and the rest of the staff worked the numbers and got me in my price range where I felt like I won. This is my third purchase from this dealership and I continually recommend them.
Regardless of the previous reviews, I must say that I felt/feel very comfortable with Fords. Now I have not purchased a vehicle from them, but the Quick Lane & service area are awesome! Of course, there is going to be a wait at times, but they are super friendly and wonderful at answering my questions. I would totally recommend them. :-D
We had car issues with warranty coverage, their service department was amazing! They handled everything and were informative, very polite, they updated us regularly, and helped us with a loaner in the meantime. I would recommend them to everyone and plan to do business with them again in the future. Thank you!!
Kenny is awesome! We were stranded on I95 on a 2 day return trip from Florida. Kenny quickly diagnosed and repaired our vehicle and we were back on the road in a matter of hours. This man not only owns/operates a reputable business, but is a compassionate human being. God Bless you Kenny.
A few months ago i whent to the rick hendrick toyota dealer looking i to buying a new car and as soon as i enter the dealer all i heard was "GOOD AFTERNOON MA'AM WEALCOME TO RICK HEANDRICK TOYOTA MY NAME IS ELIOTT SILVA UR NAME IS ... " and after that it was a wonderful experience
Just had a great time with the folks at Fayetteville Acura!I purchased an RDX. My time spent there was great! Although I had never met him; Jeff Brooks, made me feel like an old friend..He is just simply "Good People". Respectfully,Terry Cotler