This firm provides the bare minimum in customer service and is no more personal than any large tax accounting business. I only ever met the receptionist when I dropped off or picked up my taxes. I was informed to email any questions. I was provided no advice or counsel for the next tax year. I never met the CPA and only spoke to her on the phone some three times over two years. Getting an email or phone call returned is hit or miss. I would not recommend this firm. – Christopher T.
As a Realtor and customer, I used Pine Valley Mortgage dozens of times and have always received professional, polite service, and low interest rates. They are the best of the best in their industry!
As a real estate attorney, I have had the pleasure of working on many closings with STM. Never in my 14 years of real estate legal practice have a found loan officers who understand the loan process and closing process like STM's. Thank you for making my hard job easier, for you know what you are doing when it comes to home loans.