After being stuck in a ditch for over 3 hours the towing representative called because he was lost. I was unable to get his name, but he was so old, ride, and disrespectful. He called me angrily because he was lost, and once he finally arrived he called me back and said: "WEA YO CAR AT?" SMH! I told him his customer service should be much better than what I was receiving. We exchanged a few words and he hoped in his truck and took off without removing my car from the ditch. The worst company ever. Not to mention I was stranded with two kids a 9-year-old and 3-year-old.
121 Heron DrRiverdale, GA 30274
I am not a person to take time out to do reviews, except when I receive Exceptional Customer Service!!! I was in desparate need to get my truck to t…
Contacted at 3:30, they advised that they would be there in 75 minutes. After 90 minutes, I called and they said someone would be there in 15 minutes. After 30, I called and they said someone would be there in 10 after that, they simply hung up when I tried to call.