Best Friends Animal Hospital & Pet HotelAdd to Favorites
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In my opinion the experience with Best Friends Animal Hospital was bad, lots of miscommunication and unprofessional behavior. I had taking my dog for a check up appointment and to get him onto a medication for allergies. Once the medication was on limited supply from the manufacture the communication and promises made by Best Friends was not true. I had felt like they had an issue with me following up once a month and decided that removing my dog from the list for the medication was the best thing to do, however it was more of a personal issue they had. I was left to see my dog suffer yet they came to care about animals. My opinion leaves me sadden that the care expected and promised was not followed through.
I have show dogs and I trust Dr Hokett and Dr. Hill with some very important surgeries doing surgical AI and C Sections on some of the top Bullmastiff and Bordeaux in the USA. I trust them with the health of all my dogs. The thing I like best about this clinic is they have such a heart for each and every animal and Dr. Hokett spends countless hrs and her own money not only helping with rescue and the animal shelter but also helping find loving forever homes for dogs and cats of all ages. She is compassionate and caring and knowledgeable. I wouldn't go any where else!
The vets and folks that work at Best Friends are some of the best I have ever seen. Our cat had a life-threatening illness and we were very unsure if he was going to make it. They gave us 60/40 odds for a recovery when we arrived and were diagnosed. This actually was not our current vet (who happened to be on vacation). We were given Best Friends as a recommendation. Long story-short... our cat is alive and healthy! If it would not have been for the exceptional staff, I don't think he would be with us. These people are not only kind, compassionate, and knowledgable, but COMPETENT!!!!! The vets gave me their personal cell numbers. They called and gave me daily updates. My two children and I were able to visit our cat during non-working hours. We became very aquainted with the staff and are super fond of all those working there... Special shout out to Dr. Hill-she is the bomb. This is the place to take your pets! The workers truly care and it shows.