I have used this bank since it was formed. I used the Crossover branch until it’s wonderful manager retired after BOF was sold. Now I use the main bank on the square. Nancy Burns is the biggest asset BOF has. Exceptionally kind and considerate, she also has the skills to deal with complex financial issues. She helped my sister and me deal with family assets and also fixed some issues with my personal account. She is the best!!
When I brought my coins in to deposit them, I was told that they do not have a coin counter so the girl handed me rolls and a manual coin counter and told me to count them myself.
This bank is a mess now since it was sold. Lots of account errors and this branch has the most unprofessional tellers ever. The one with the shaved head/light hair fart in front of me and said nothing. It stank so all the other clerks laughed and made a joke out of it. Disgusting.
The clerks are rude and do not give customer service. One teller farted in front of me (light hair/buzz cut) and they all laughed like 5 year olds. Plus it stank. I guess the jokes on me for having an account there. Founder John Lewis is turning over in his grave right now.
The teller with the light colored hair/crew cut farted loudly and all the clerks laughed. Disgusting and unprofessional. This isn't a local bank anymore and they don't care. I'm moving my money.
The male clerk with light colored buzz cut farted as he was helping me. Disgusting. Did apologize or anything and it was horrible to have to stand there and smell it. The others just stood there and laughed. There was no branch manager there. These children need serious supervision.
Young male clerk with light colored buzzed off hair very very unprofessional. I was very upset to listen to all the male tellers(no females were there) say disrespectful things about bank customers after they left. Plus there were fast food cups sitting on the counter.
Since this bank was sold it has turned out to be terrible in customer care and professionalism! I have had to return several time to have them correct a deposit error they made because the tellers don't care. Yeah they fixed the problems the created, but that didn't help my piece of mind overnight waiting for this crudybank to open in the morning.
I want to know if I can get a small signature loan please. Needing for payments of Vechicle and Bills. Thankyou very much! Blaine Collett
Regions doesn't even rate anymore. Since we are small time bankers living paycheck to paycheck--- Regions looks for every opportunity to put in a check late or early to suck the 38$ fee out of us. Tried to shut my account and there is absolutely no way to get an actual human on the phone to talk to. So through with you!!!