Just watched female teller Bonnie Jo just go off on a couple of people in line. Looks like she's not having a good day. But that's no reason to take it out on people. I just got in my car and went to another location. Nobody needs that stress.
4605 Post Oak Place DrHouston, TX 77027
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2566 E Joyce BlvdFayetteville, AR 72703
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Horrible customer service! Teller named "Bonnie Jo" made several of us wait while she did paperwork. No one else would help as the line got bigger. Her demeanor was very rude to me and she was beligerant to my small grandchild and made him cry. Horrible person she is. I'm telling my husband we are closing our account and moving our money to Arvest.
When I brought my coins in to deposit them, I was told that they do not have a coin counter so the girl handed me rolls and a manual coin counter and told me to count them myself.
This bank is a mess now since it was sold. Lots of account errors and this branch has the most unprofessional tellers ever. The one with the shaved head/light hair fart in front of me and said nothing. It stank so all the other clerks laughed and made a joke out of it. Disgusting.
The clerks are rude and do not give customer service. One teller farted in front of me (light hair/buzz cut) and they all laughed like 5 year olds. Plus it stank. I guess the jokes on me for having an account there. Founder John Lewis is turning over in his grave right now.
The teller with the light colored hair/crew cut farted loudly and all the clerks laughed. Disgusting and unprofessional. This isn't a local bank anymore and they don't care. I'm moving my money.
Very upset. The teller with the light colored hair/crew cut broke wind in front of me and said nothing. The other clerks laughed while I stood there having to smell the disgusting odor. Terrible service. This bank has gone to hell since it was sold. Not local anymore. They don't care and it shows.
The male clerk with light colored buzz cut farted as he was helping me. Disgusting. Did apologize or anything and it was horrible to have to stand there and smell it. The others just stood there and laughed. There was no branch manager there. These children need serious supervision.
Young male clerk with light colored buzzed off hair very very unprofessional. I was very upset to listen to all the male tellers(no females were there) say disrespectful things about bank customers after they left. Plus there were fast food cups sitting on the counter.
Found male teller with light buzzed hair very unprofessional. In fact I didn't appreciate hearing all the male tellers talking bad about customers after they left.