This branch used to be a pleasure to visit. The former manager was great and he kept everything and everyone in good working order. He retired when Bank of Fayetteville was sold. Yesterday I had business at the Crossover branch and it was very different. The woman who handled my inquiry barely glanced at me, and treated me like I was a criminal, not a customer. A youngish man (who at least introduced himself) stood in her office the whole time I was there...they needed two people to handle my request? I have been with the Bank of Fayetteville since it was founded, but I am leaving as soon as I can.
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Very upset. The teller with the light colored hair/crew cut broke wind in front of me and said nothing. The other clerks laughed while I stood there having to smell the disgusting odor. Terrible service. This bank has gone to hell since it was sold. Not local anymore. They don't care and it shows.
Found male teller with light buzzed hair very unprofessional. In fact I didn't appreciate hearing all the male tellers talking bad about customers after they left.