6179 State Route 96, Farmington, NY 14425
Phone: (585) 924-8948
Fax Number: (585) 924-8948
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12/03/2009Provided by Citysearch -
Hi Sue - I wanted to thank you for your kind ear and courteous and generous actions regarding our pork roast dilemma. As I have said, we have been shopping at Wade's for 28 years and have come to know it's meat department as an excellent addition to our grocery shopping. Therefore, I was quite surprised to find a large chunk of fat, (approximately 8 ounces on our home kitchen scale), tucked under the rolled pork roast.
I found that being able to speak with you, to share my concerns, was most helpful. I feel that Wade's is not only interested in presenting fine quality food, but a fine quality of service to it's customers.
I would also like to thank the pleasant and professional Wade's employee. She was working at the customer service desk, (sorry I did not remember her name) the morning I was in to shop and pick up the gift certificate. We agreed that when one work's on the customer service desk, that person is an extension of Wade's quality.