WORST experience ever. Called for a cab today- it was 1.5 hours later- i had to keep calling back and asking where my cab was, got the run around from the dispatcher- asked to talk to a manger and they said the owner doesnt talk to anyone ever. WTH- who doesn't talk to their customers? NEVER AGAIN, called the other cab company in town and they picked me up in ten minutes. YOU LOST A POTENTIAL CUSTOMER! Learn some customer service K B CABS!
Horrible experience. I called for a cab like an hour ago and still have they yet to show up or even call. I rate them no stard but it makes u chose one. And when i called back they didnt answer. Then called back a hr n half later. Very very unprofessional!
I'm a blind patron. I utilized their cab service while on business travel. I also made reservations for a specific pick up time as well. None of this was documented and the schedules can never showed up until I called. Very unprofessional. The dispatch is rude and unprofessional. I've been trying to get reimbursement from my work. Katherine who is dispatch told me to sisal with Helen the first time I called. Now, she says I need to speak with the owner, Virginia. Yet, Katherine relayed the message to Helen As she called me. And told me I need to speak to the owner. I asked Helen what's the dispatch ladies name. Helen didn't know. This company needs to be shut down.
Call someone else if you want a cab!! Called and was told there was an hour wait for a cab...hour and 45 min later... STILL NO CAB!! Was told they dont know when they will be available....UNREAL....NEVER AGAIN!!
This was the worst taxi service in the area, never using this service again. The dispatcher was rude, the drivers didn't accept credit cards, and the service was so slow.
David was the rudest person ever!!! I will never use this company again, as have used you previous!!!! Worst experience ever!!!!!!
It was great. Very fast and friendly defently will be using them again. They've goten a lot better. Both guys we got were very polite and there very good on there price. 5$ pick up and 2$ every mile isn't bad at all
Today was the first time I used their taxi service, and I was very disappointed. They are cash only, and the driver was very rude. I won't be using them again. If I can't get another ride, then I will walk instead of calling them again.
Most unreliable can company ever. It someone wants to make some money start a cab company in farmington. Sometimes they show up sometimes it's a run around that they are coming. This last time I scheduled pick up 1.5 before and they still didn't make it on time. Never an apology just flat out lie about where your cab is. I uber and lyft please help this town!
Wait for 3 hours for a cab. Every time we called was told they were on their way. Rude people all the way around.