Farmington, NM Office Depot

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Helpful Reviews 
OfficeMax
Jay W. rated

If you need information you are better off almost anywhere else. I went to OfficeMax to buy a tablet and a printer. It should have been a simple trip, spend $300 to $400 and get what we needed. The person at the front door was helpful to the point of telling us about where the items were and quickly let us know that someone would be with us but he would not help. A full 10 min.s later we asked for someone that knew something about tablets - I was told all the information I need is on the cards below the tablets. When I told him I wanted to know the max expandable for the memory - he told me "most of them handle 16 or 32 gig." , but he didn't know any more then the card. When the "tech" returned from lunch a few min.s later he told us and a mother and her middle school aged son he didn't have his handheld and needed to go get it. When he returned he let me and the kid know that we could find a lot more information on the website. We were the only people anywhere near the tab's and printers. The Office Depot people just 2 miles away knew the items and didn't act like it was a problem to have questions. I managed electronics stores for 15 years and L2 tech support for 10 more and know when a store is running without a manager or at the very least he was not there when I was. It is no wonder Office Max had so few customers. Ended up ordering the same item OM had for less money and less problems. I understand retail and know how it gets for an employee in that kind of store but if you can't handle it you need to be fired or find a new job. At sore 3-3-17 @1:00p.

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