K B Cab
203 E Ute St, Farmington, NM 87401
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WORST experience ever. Called for a cab today- it was 1.5 hours later- i had to keep calling back and asking where my cab was, got the run around from the dispatcher- asked to talk to a manger and they said the owner doesnt talk to anyone ever. WTH- who doesn't talk to their customers? NEVER AGAIN, called the other cab company in town and they picked me up in ten minutes.
YOU LOST A POTENTIAL CUSTOMER! Learn some customer service K B CABS!
I'm a blind patron. I utilized their cab service while on business travel. I also made reservations for a specific pick up time as well. None of this was documented and the schedules can never showed up until I called.
Very unprofessional. The dispatch is rude and unprofessional.
I've been trying to get reimbursement from my work. Katherine who is dispatch told me to sisal with Helen the first time I called. Now, she says I need to speak with the owner, Virginia. Yet, Katherine relayed the message to Helen As she called me. And told me I need to speak to the owner. I asked Helen what's the dispatch ladies name. Helen didn't know. This company needs to be shut down.
Most unreliable can company ever. It someone wants to make some money start a cab company in farmington. Sometimes they show up sometimes it's a run around that they are coming. This last time I scheduled pick up 1.5 before and they still didn't make it on time. Never an apology just flat out lie about where your cab is. I uber and lyft please help this town!
Rude dispatcher, driver refused to pick up, dispatcher didn't call back and inform us they weren't coming, driver shows up an hour late and throws a fit because we found other transportation, demands money for job he refused to do. The driver was so high on meth he couldn't keep his jaw still and the dispatcher said things about veterans that shouldn't be said about anyone.
Garbage company! I am from out of state and had to take my daughter to urgent care therefore I proceeded to contact them after we were done which was about an hour and a half and could never get an answer therefore we were stranding for 3 more hours trying to figure out the bus system to get back to our motel!!! Absolute garbage!!!