Ordered a Hospital bed to use after surgery, the delivery and technician were timely and professional, However the product was sub-par. The first mattress delivered was paper thin and created a Hammock like experience causing the patient to rest on the springs. After requesting a second mattress it arrived two days later, much better quality mattress, but it had been well used and permeated the room and first floor with the odor of stale cigarettes. After informing the Farmington office of the second problem I was assured I was wrong and that there products were new. We requested it picked up and removed and chose another company. Upon pickup the Technician inspected the product, determined it was rank and immediately removed it with his apologizes. I would not recommend utilizing this company/branch unless you can pre-inspect all products you are paying for and then I would be cautious.