I have had better steaks and food the staff is great the atmosphere is cool the wait time for the appetizers is like 4 minutes before your meal is at your table. I like my appetizers 5 minutes after I order them because I am hungry the wait for my food should be 20 minutes maximum.
Really not happy with our visit today. We showed up at about 3:20. Our waitress was prompt in coming over and getting or drink requests and app order. Our sweet tea was brought out around 3:25 and we ordered entrees. There was an issue with my husband's straw, so she said she'd get another. Our app came around 3:35, which is about normal wait time. The plates brought with it were dirty. My husband had to request a straw again, as one still hadn't been brought to him. It was brought along with rolls about a minute later. At 4:00, I had to inquire about our salads. 35 minutes is a little ridiculous for a salad. They were brought about 5 minutes later. My husband ordered a house salad with Caesar dressing, but was brought a Caesar salad. My house salad was so full of carrots and cheese that it was almost inedible. There were no onions or croutons. I ate all of the greens and the bowl was still half full of carrot pieces and cheese. About 4:18, our waitress comes out and tells us that our order didn't go through and she has to retake it. Mind you, this is an hour after we arrived. We debate on leaving but decide to stay. While I left for the restroom, our food finally came out around 4:30. My husband's steak was undercooked. He ordered medium well. He sent his back. I sat back down to see that my steak was also undercooked. Our waitress stops to inquire as to why only one of us had food and we explained the issue and she took my steak back to fix it. When she brought them back out, she proceeded to tell us how we need to order next time. "You have to tell them you want them done done if you don't want any pink." We eat at Coltons at least once every 2 weeks. Well done is a pretty universal straight forward term. We have never had any establishment misunderstand what well done means. I would have loved to speak with the manager, but after sitting there for almost 2 hours, we couldn't wait to leave. We watched several groups come in after us, and they were all served and had left before us.
I took my wife to this place (along with half of Farmington!) for Valentine's Day and the food was excellent. I took her back last Friday, we both ordered the exact same meals, and it was NASTY! I have no idea what they did too the areas, but they had an inexplicable "wang" to them. Something else weird, the cole-slaw tasted like sweet corn. The $100 bill for all left an even worse taste in my mouth. Unlike MacArthur will NEVER return.