What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
38123 W. 10 Mile RoadFarmington Hills, MI 48335
From Business: Suburban Chrysler Dodge Jeep Ram of Farmington Hills is a proud member of The Suburban Collection, a family-owned business operating in Michigan for over 65 years…
1111 S Commerce RdWalled Lake, MI 48390
From Business: Shuman Chrysler Dodge Jeep Ram is The Biggest Chrysler Dodge Jeep Ram Dealer in Walled Lake, MI, doing business since 1954, serving Wixom, Novi, Commerce, Farming…
32850 Ford RdGarden City, MI 48135
From Business: Suburban Chrysler Dodge Jeep Ram of Garden City is a proud member of The Suburban Collection, a family-owned business operating in Michigan for over 65 years. We …
6700 Highland RdWhite Lake, MI 48383
From Business: Szott M-59 Chrysler Jeep has the new or used car you have been searching for in the Detroit area at a price you can afford. With a friendly and helpful sales staf…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I've been taking cars to Kim's for over 10 years. They deliver outstanding quality and value every time. They easily beat dealer quotes. Had a dealer quote to repair a passenger door that wouldn't close for $900+. Kim's fixed the issue with fewer replacement parts for $250. Everyone I've recommended to Kim's has been very satisfied with the quality and value received.
I have taken my car to Gary 2 times, and have been highly satisfied with the work done on my car. Gary was even nice enough to drive me back to my office when I dropped my car off for service! He stayed with the quoted price, and the work was done on time. He even worked with me on pricing when I had some expensive repairs that needed to be made. I would recommend this place to anyone!
Poor service department. Over $80 for a simple oil change on a 2013 VW Jetta without even rotation of tires.Dishonest and overpriced.
STAY AWAY! I TOOK MY CAR IN JUST TO HAVE AN ENGINE INSTALLED. THEY STOLE MY AIR BAGS, CRUISE CONTROL SWITCH, AND CATAYTIC CONVERTER. PRIOR TO ME TAKING MY CAR TO THE SHOP, I HAD IT INSPECTED AND THEIR WERE NO LIGHTS ON. I GO TO PICK UP MY CAR THE ENGINE, AND AIRBAG LIGHTS ARE ON. THEY PUT IN PRINT "CUSTOMER WAS AWARE THAT AIRBAG LIGHT WAS ON,' NO CUSTOMER WASN'T AWARE BECAUSE THE LIGHT WASN'T ON. I, ALSO DON'T KNOW HOW LONG THEY DROVE MY CAR, BECAUSE THEY JAMMED C,D'S IN MY RADIO. I DON'T EVEN LISTEN TO C.D'S. POINT I JUST WANTED MY ENGINE INSTALLED. NOT MY AIRBAGS, CRUISE CONTROL SWITCH, CATALYTIC CONVERTER MISSING, NOR MY RADIO MESSED UP. I WENT AND SPOKE TO GARY AND LET HIM KNOW HE MESSED WITH THE WRONG ONE, HE'S GOING DOWN! YOU CAN'T SCAM EVERYBODY. HE'S BEEN DOING THIS FOR SO LONG WHEN YOU READ THE REVIEWS.HE THINKS HE CAN SCAM EVERYBODY. GARY YOU AND MR. MUFFLER ARE GOING DOWN!
STAY AWAY! Quoted over $8,000 in repairs for a commercial vehicle, and threatened our employee with "huge fines from the state police" if he didn't get the repairs done right away.We went to another local shop in Novi, and got the repairs completed for $2,200 - just over 1/4 of the price quoted by Garrett.I can honestly say that this is one of the worst mechanics I have ever had the misfortune of coming across. I grieve for anyone who gets ripped off by these scam artists. Do not trust them, do not let them work on your vehicles, and stay FAR AWAY.
A BIG Thank You to Dean! Service Advisor at this dealership to get me all fixed up on my MX5. This guy is top notch! Because of him, they have a customer for life.
Very personable and courteous service. Waited for car in a very comfortable waiting room. Was told service would take about 3 hours. Car was ready after 2 hours. Received a detailed receipt and multi-points inspection sheet with The Works maintenance program. Well worth the extra cost to know car is operating optimally. Car was returned clean inside and out(washed). Fluids topped off and tire pressure on all tires checked and air added as needed. This is the third time my vehicle has received excellent regular maintenance. I will surely return for the next scheduled service.
Best service center in the area. I own a 2008 Mazda6, have used this dealership in the past and most recently this week. They're full circle inspection is by far the most trustworthy I've had. I leave there knowing my car has had the best service around.
I was satisfied with overall experience for good service, fair prices and top customer service. I will not hesitate to go back and refer my friends.
This is THE WORST PLACE to bring your car to fix! I had a trouble with overheating and a couple days after repair my car got overheated again! there was no guarantee for their repair and I had to pay every time I visited there.This shop should be investigated.I don't want someone to have the same experience that I had.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.