Advance Communications has been in the telephone messaging business for over 40 years. Founded in 1956, we have grown from a local messaging service into a 24-hour, seven-days-a-week, dynamic inbound call center solution.
We have the technology and the personnel to be your call center solution. On a daily basis we handle a heavy call volume for our inbound call center clients, 800 answering service clients, MD answering service clients, order taking service clients, and more form across the country. And we still maintain our commitment to meeting the call center solution needs of the local business community.
What sets us apart from the competition? Perhaps the following four words sum it up best:
Telephone courtesy, accurate reporting and creative, flexible solutions are the keys to our clients' satisfaction. And our professional integrity means that you can trust us to deliver a call center solution that's right for your business and your budget.
We provide the cal l center solution that will present your organization in the best possible light. Our operators work for you and they extend to your caller a professional, courteous response to their questions, orders of concerns.
Our business is built on providing exceptional customer service. We take the time to get to know you and your business. Our goal is to provide you with the most creative, personal and competitively priced call center solution in the industry.
Fax: (860) 676-0433
Inbound Call Center Services
Are you looking for professional inbound call center services for your business? Call center services designed to handle catalog orders, help desk queries, dealer locations and more? Customized call center services designed to meet the requirements of your unique business?
Our 800 Answering Service guarantees that your toll free 800 number phone calls, whether they be support calls or product and service orders, are handled by professionals who know your products and services.
Call Center Outsourcing with Advance Communications will ensure you have highly trained operators who know your business, and can provide the support and order processing for your product and services.
Order Taking Service with Advance Communications will insure your telephone orders are processed quickly and efficiently and that your customer calls are handled by people who know your products and services.
Phone Answering Service
Or are you seeking more traditional call center services? An efficient, friendly operator to give your business a personal touch and enhance the callers perception of your business? Phone answering services to take messages, dispatch calls and provide your clients with the immediate feeling that they have connected with you - and not an answering machine? Will insure your clients calls are answered with a human voice no matter the time of day.