In mybook® Fun Collection (edit)

Added to your fun collection.
Removed from mybook!

We took this business out of your fun collection.

Sponsored Links
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Payment method
master card, visa, cash, all major credit cards
Neighborhood
Westgate
Category
Stadiums, Arenas & Athletic Fields
Other Information

Parking: Lot

Wheelchair Accessible: Yes

COUPONS & DEALS

No coupons available

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Brittany H.

04/27/2017

Overall
Facility

Had a terrible experience leading up to my wedding. The only consistency was change. Every time we had a meeting, something we had previously was suddenly against policy. We worked with 4 different wedding coordinators and the owner. None of them communicated with one another. Every time we thought things were going well, another bomb dropped. I received a phone call the 2nd Monday before my wedding. My husband called back and made an appointment to meet, to iron everything out. I then got another phone call that night, at 8:16. I didn't call back because I knew we had an appointment for the next day. I was then called again the day of the meeting. I was called 3 times in 24 hours to set up a taste test after we had told them that we already had one. The Monday after the wedding, they called. They demanded I call back immediately. I was on my honeymoon and didn't want to deal with them, so I called my mom and asked her to give them a call. My dad stopped by because a couple of their mirrors ended up in our totes when we cleaned up. When he dropped them off, he let them know that I was on my honeymoon and would not return their calls. I was called 3 more times, by 3 different people. No one over there communicates. They lost my invoice, and when they found it, it was wrong. Very wrong. Wrong room, wrong head count, wrong count for champagne bottles, wrong head table count. When the aisle was set up, it was set up too narrow. Waaaay too narrow. I couldn't fit down the aisle in my gown. My family had to widen the aisles. I'm a small girl, but a big dress. I let them know ahead of time that that would be an issue. They were not receptive to anything I told them. At all. They would rather you give them a head count and a color for napkins and let them decide everything else for you. We were treated like bags of money, not like people.

Sponsored Links
Feedback