10/22/17Terrible experience with Falmouth Taxi. I called three days ahead to reserve a Saturday morning pickup in E. Falmouth to get me to Depot Ave in Falmouth so I could catch the bus to Logan Airport. I called again the afternoon before to confirm and was told it was all set. That morning I was waiting in front of my house and the taxi did not show at the appointed time. I called and when I told her who I was, the dispatcher said "Oh shoot, he'll be there in five minutes." Seven minutes later I called again and she told me he might have been caught in traffic, she didn't know where he was or when he'd be there. Fortunately a neighbor was able to drive me immediately into Falmouth just in time to catch the bus. There was virtually no traffic. This outfit is not at all reliable. Next time I'll see if Uber is an option.
I used a taxi here several years ago and was NOT happy and I couldn't remember the name. I was hoping it wasn't the same company, it wasn't. With AA Taxi, I couldn't have had a better experience! Chris was right on time, friendly and quick to load my luggage. The car was clean. I have his card and will remember him next time. Thanks Chris!!