I do not agree nor disagree with previous posters...maybe different generation or mindset. If I want top notch customer service I will go to Nordstrom's or old school Macy's...however; if I want ART inked on my BODY for the rest of my LIFE, I go to an ARTIST. I choose Vanh! I am very particular and researched and shopped my projects at eight different studios. I chose Vanh! I looked for an Artist who does tattoos versus a tattoo person who does some art. You may choose different. I you want an off the display wall pre-made tattoo you very well maybe better suited going elsewhere. If you want ART go to Vanh. It really is forever...so choose wisely!!! BTW, I felt I received great customer service but I recognize that it may be time and person dependent. I plan on many future ART pieces from Vanh.
Terrible place! Stay away! Our tattoos came ot TERRIBLE. We had to go to another artist to fix them.
DON"T GO! THEY ALMOST KILLED ME WITH A STAFF INFECTION! It was my 10th tat and never have I had such a neglegant shop owner not contact me back! They don't care about proper tattooing they are scatchers!