Kenny's home comfortAdd to Favorites
6831 Custis PkwyFalls Church, VA 22042Map & Directions
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Please contact the business for updated hours/services due to the COVID-19 advisory.
|Mon - Sun||Open 24 Hours|
|Mon - Sun:|
|2020/11/26||Open 24 Hours|
|2020/12/25||Open 24 Hours|
I had compared several HVAC companies and their prices but I found the best deal here. I needed the entire inside and outside unit replaced. They were responsive, courteous, respectful, and clean! I am super pleased with everything and appreciative of their services! Thank you! Highly recommend them!
So easy to work with. Went above and beyond to get our new system working properly. Even coming over on the weekend with a new part to replace a incorrectly placed one. Months later I called with a filter question. And again they worked hard to help me. I can not say enough good about this local company!
They were knowledgeable explaining all aspects of the installation. The workers were very professional, courteous and had all the right tools to do the job right the first time. I was very pleased with the promptness and quality of this work and would highly recommend them to others.
Kenny's home comfort is best AC company in northern Virginia area without a doubt. They were available immediately and followed up with me to ensure I knew what time technician would arrive. June, the woman who answered the phone was responsive , caring, and very courteous.
Kenny arrived and was awesome. He diagnosed the problem. Explained everything to me and had my system up and running perfectly.
Kenny's home comfort is all about client satisfaction and it shows! Don’t hesitate to call them!
Don't hesitate to call these guys, kenny's home comfort is 100% customer satisfaction focused and I experienced this first hand from their receptionist, text alerts, and in person service from all technicians involved in my job. Thank you june, Zach H, Chad, Tim, Kenny, and Philip for the complete service. Diagnostic service, consultation, removal and installation of my new Lennox Furnace and outdoor condenser. Thank you!!
Excellent service all round from these guys. We had a mini split system installed. Kenny provided a high standard of customer service at our initial appointment that no other company we met with was able to provide - This really was the reason we went with kenny's home comfort for the install.
Great communication from Co. after booking as well as before scheduled service with name and photo of Tech coming to the house. Direct communication from Tech on ETA which was nice. Kenny was very knowledgeable and communicated all necessary service/problems needed. Had access to answers to all my question immediately if he didn't have them himself and knowledge of the warranty of my units which was very helpful. Parts ordered and installed the next day!! Highly recommend this company!
I ended up calling several of these people/companies - thank you all! One that I called, Kenneth W Carter of KENNY'S HOME COMFORT immediately had his office address my online inquiry and he immediately called to see if they could be of service. While he was in the middle of something he set up an appointment, worked around our schedule and came as soon as possible due to the heat being an extra health concern for family members. He arrived exactly when he said they would and he has been fair, honest, very nice and professional- HIGHLY RECOMMEND him and this company!!
I recently went through a nightmare situation with my home warranty (HMS) company and there local HVAC company. I have not had working AC for 2 months and the local HVAC company had decided the only answer was to replace the whole system and the warranty company would only cover a portion of the expense. I reached out to kenny's home comfort for a second opinion (out of my pocket because HMS would not do a second opinion). Not only did they not take advantage of the situation. They resolved my issue with a simple service call. Noted that I have a unique system that requires a special tech and would follow up with a contact that could assist me in the future if I had issues. The other company had 4 different techs come out with no resolution insight. Thank you for your integrity and highly skilled staff.
Would highly recommend kenny's home comfort.
Had two new heat pump systems installed. I've had kenny's home comfort maintain my systems for about 20 years. At the beginning it was kenneth carter himself that worked on my systems, then his wife chelsea, and more recently fine young men and women has hired, including military veterans. But Chelsea still checks in with me occasionally, and she advised me about my options when I wanted to replace my old heat pump systems. Kenny was the crew chief for the installation process, which took three days. You see on kenny's home comfort trucks and at the top of their web site, "Honest Professional Service" and that perfectly sums up what you get when you hire kenny's home comfort. The three man crew arrived on time on the appointed day and got right to work. For three straight days they worked non-stop; quietly, with exceptional care to keep my house clean. They laid drop cloths to walk across, wore booties over their shoes, and cleaned up each day. At the end I was briefed how to operate my systems and they are working perfectly. If I could give kenny's home comfort ten stars I would, for this job, and for all the times over the last twenty years they have provided me outstanding service. Look no further than kenny's home comfort
Thank you to Kenny's home comfort for saving me from the heat in less than 24 hours before a holiday. Walked into a very warm house after work on Monday with no AC and Kenny was able to come over Tuesday diagnose and fix the problem, now that’s QUALITY service, awesome turnaround and very reasonable price!!! Highly recommend him to everyone, lifesaver especially in this heat! Thank you SO much Kenneth!
I wanted to take time out to thank one of the best people I have met in a long time. Everybody knows my story and knows about the a/c issues in my house. Well today Kenny Carter from Kenny"s Home Comfort came out and stalled our new a/c unit free of charge. I know he is a blessing I thank God for this blessing. If anyone ever needs any HVAC work done make sure you contact him.
One of our AC units wasn't working this morning and I couldn't find anyone to come out due to backlog becauseof the heat . I called about 6 companies but kenny's home comfort was able to send someone right away. The tech was very friendly and fixed our AC. Our preschool thanks you for your quick response and availability! :)
Awesome, awesome, awesome!!! First, I want to point out that I rarely write reviews. However, I truly believe these guys were amazing! Kenneth and Michael were very professional. It was really hot outside and inside my house when they came in to install a new unit. They just kept working making sure everything was good and looking neat. They cleaned up after themselves even though I told them I could do it later. After everything was done they took us outside and showed us what they had done step by step and explained everything in detail. We have not been more impressed by a company than we were with these guys!! Again they were truly amazing and I want to thank them for a PERFECT job done!!
Kenny was the tech that came out to my home. Top-notch tech in every respect: listened and took my information into consideration, but also used his knowledge and experience to fully address my core concern. I was very impressed with kenny and I really believe he represents kenny's home comfort in an exceptional manner. Because of kenny, I will likely use them even when my system is no longer under the builder's warranty. Kenny home comfort hold on to this guy! I personally think he's got the necessary skills sets to be a leader in your company.
Kenny's home comfort
Both of my heaters went out this past week during the cold snap. (Michael and sons came out first and was willing to repair but it was going to take over a week and left us with no heat. They also could’ve cared less that we were stuck sitting in the cold for that amount of time and offered no other options.) A friend recommended the kenny's home comfort and they are definitely HEROS! Kenny came out to give me an FREE estimate on my other broken unit but in the meantime was able to restore heat to the home in a very short amount of time with a simple bypass until unit can be replaced! he didn’t have to do that since he didn’t even have my business yet. They truly care, have creative ideas and saved the day. My family thanks you kenny's home comfort !!!
This is a great company ! Very professional and courteous ! Their customer service is outstanding. They are on time and their rates are very fair & reasonable.
After many issues with our home warranty company, my mom’s air conditioner broke down and kenny's home comfort got it replaced with 24 hours. This is in the middle of summer when it is busiest time for a/c companies. They gave us the best price and the best service ! God Bless you guys for coming through for my mom - she is 75 and I was really worried her being in a hot house for too long without a/c.
kenny's home comfort is by far the BEST AC company I have ever dealt with. Did you happen to notice on their Facebook page that their company hours are ALWAYS OPEN!!! What other company out there has those established hours and actually stands by them?? I was freaking out last week when my AC unit started gargling, whistling, and then gave up. We are in Virginia of all things that I can live with giving up on me in our house, the air conditioning is the very last. Knowing that it was late and most places were closed, I tried anyway. #1-left a message, #2-left a message, #3-live person but message service...... Needless to say, I was getting worried. Found kenny's home comfort on Facebook with 65+ 5 star reviews and decided to give them a call. 3rd ring and I got an employee on the phone. Unreal. I had a tech out to diagnose the issue and with his vast product knowledge on my 16-year-old system, he advised it needs to be replaced for sure but he was able to get it up and running again the same day. This company and team are amazing and will now be the ONLY one I call f
I installed a new Trane system last year and felt fairly pleased with the outcome (we have three systems). When in the market to replace one of the other systems I went back kenny's home comfort as well. I'm glad I did as I not only saved about 15% the service was great too. Kenny and Chelsea were great in the initial evaluation and pricing and were very accommodating. They presented financing options I had not previously heard about. The extra plus was with kenny on the installation. They were very professional and courteous throughout the installation process and cleaned up well when they were done. Not that the other contractor was bad, these guys were just better and at a much more competitive price. I still have my third system to replace and will be calling kenny's home comfort when I'm ready to move forward on that one.
We cannot speak highly enough to recommend kenny's home comfort! Kenny is the most trustworthy, genuine guy we've ever met!!
We own a two story house and both stories AC units died down two years in row. Kenny's home comfort installed one unit last summer which they did a great job but this summer we couldn't afford it due to many unexpected issues so we we're dealing with heat in our bedrooms. Kenny didn't make any profit to help our situation this time but he did it anyway just because he genuinely wanted to help us!!! He was an angel for us.
If you have any issues with your AC, kenny's home comfort is the one you should call right away!!