Service and return policy sock.
I paid for a $50 dollar cell battery which didn't meet my expectation. They refused to refund it 2 days after purchase, citing batteries are not refundable as a store policy. What! They consider $50 cell phone as $1 battery? What happen to this brand name store with quality products? They might as well just turn into a cell phone vendor, as they just hard sell every cellphone and accessories without proper refund policy. I'll see this chain going bankrupt soon.