Zoo Babies: Winter 2018 »
Check out the cutest newborns from zoos around the country and learn where you can see them.
Check out the cutest newborns from zoos around the country and learn where you can see them.
From vacation ideas to gardening preparation, check out our September checklist to enjoy the rest of summer and get ready for fall.
From household hazards to insurance, here is a roundup of our best tips for ensuring your pet's safety.
My mother took our sick Shih Tzu Mitzi to Falconer Veterinary Clinic and their "care" for Mitzi basically consisted of force feeding and medicating with no follow up or communication about her condition whatsoever. Even as Mitzi's condition worsened, not once did Dr. Mary Fales attempt to contact or communicate with my mom despite repeated attempts by my mom (emails, messages, voicemails) to speak with her about the condition of Mitzi. Needless to say, this type of behavior is not only unprofessional but also unacceptable. My mother did take Mitzi to a different vet but it was unfortunately too late to save her, we can't help but feel the neglect by Dr. Mary Fales and her staff cost Mitzi her life, she was only 5.
I love how both Dr. Fales treat my animals and they are the BEST! She is the best Vet around in my opinion and very affordable.
Veterinarian Fale and her staff were very friendly. They extracted my dogs bad teeth and cleaned and polished his remaining ones. Rudy is feeling alot better. I would recommend them, they are half the price of Jamestown vet clinic, and friendlier.
Sad that the unprofessionalism behind the counter has made this clinic ineffective and a bad place to bring your pets.
If you care about your pet the way that i do then please dont ever take your pet to Mary Fales in falconer. I brought my toy poodle there because he broke his leg and the way the put the splint on he kept peeing on it so i had to keep bringing him back to have clean bandages put on. this past Saturday it smelled really bad so i decided to remove the bandages and replace them with clean ones. i couldn't believe what they did to him. rather then changing the old bandage they covered it with new ones. for 8 weeks he had wet, peed on bandages on his leg which caused him to get 4 large sores on his leg and the messed up part about that was that they were stressing to me how important it was to keep them dry. I called and asked for my dog's medical records and x-ray and the woman i spoke to was very rude arguing with me for over an hour then hung up on me 3 times. all i wanted to do was pick them up but they wouldn't allow me to so i called a friends who told them she was my advocate within 5 minutes the records were released but the woman lied and said she told me i could come pick them up. too bad for her i have the entire call recorded.i took my dog to another vet and he said that she should have taken at least 3 x-rays of the leg from different angles and another one after she set the leg but surprise surprise that was never done, the spilint wasnt even put on correctly so now i have to pay another vet to fix the mess she made and its going to cost me 350 dollars not including the 70 i paid for them to just look at it and give me an antibiotic and some pain meds. Needless to say i am going to be suing them. DON'T EVER TAKE YOUR PET THERE ALL THE CARE ABOUT IS THE MONEY THEY ARE GETTING. yOU PAY THEM TO MESS UP YOUR PET THEN END UP PAYING SOMEONE ELSE TO FIX THERE .SCREW UP. going to a new vet may cost more but its worth it in the long run. like the previous comment someone wrote one star is one to many
Horrible place to go. Growing up, my parents took all our animals there, that is NO longer! Rude staff, unprofessional, un-organized, horrible wait times, never answer the phones (maybe a return call days later), over priced, minimal spacing, and did I mention rude?! Please do NOT take your loved pets there!
If you want a vet you can trust, I would NOT go here. I took my dog there last month because she had a broken leg...they told me that the only option to treat her would be to amputate her leg or euthanize her. I was extremely upset. I called another vet to ask their opinion...they said to bring her in...I did and as soon as they saw her they said she absolutely did NOT need to have her leg amputated. She was walking on it (limping, yes) but she was bearing weight on it which meant it was healing. Had I gone with Dr. Fale's advice, my dog would only have 3 legs right now! She is now almost fully healed. Not only that - but they are extremely unprofessional and unorganized. They had a RECEPTIONIST call me to tell me the results of the x-ray and that I should amputate - shouldn't the vet call to talk to me about something that serious?! Not only that, but when I went to pick my dog up (I told them I was getting a second opinion) no one even talked to me...AND they over-charged me for 2 tests...they quoted me prices and then when I paid the cost was double. I would NEVER go to this vet again. And I've heard stories from others as well...If you love your animals, I wouldn't go here.
These "business" if you could call it that is god awful after taking our cat there and having surgery they recommended blood work and from the sounds of it everyone is recommended blood work. That blood work never got done and they refused to pay back the $50 dollars we paid in order to have it done. All in all they are unprofessional and the clinic it's self was not well kept I would avoid going here at all costs if possible these people clearly do not take their jobs or their patients seriously.
I brought my dog to them on June 13 they said give her these pills and bring her back Monday we did they did blood work X-rays but Mary falis never called me to tell me how my dog is doing I still don't know any thing about my dog condition what to do for her all these people want is 380.00 for X-rays and blood test that's all they care about I am so sad because my dog is not doing to good and don't know how to help her
I was required to give a star rating, but one star is one too many. BE WARNED: DO NOT USE THIS CLINIC IF YOU LOVE YOUR PETS!!! We decided to switch vets because we weren't totally satisfied with the care our pets were receiving at the clinic we'd been using for the past 10 years. Falconer had been recommended to us by a friend and is nearby, so we decided to give them a try for our 15 year old cat Jenny. We'd used the wonderful Haskell Valley in Olean for our dog, but because they are over an hour's drive from home, we (foolishly) opted for someone closer. We had an appointment at 11:15 on Sept 1. On arrival, no one was at the desk. We sat down and waited along with others in the tiny reception area. About 5 minutes later a young woman appeared. People started to line up at the desk. I was given a brief questionnaire to complete. After 40 minutes of waiting, with no apologies, we were conducted into a small storage room with an examination table and not even a chair for us to sit on. The same young woman at the desk (wearing her "vet tech" hat, I suppose) weighed her. Jenny had dropped 5 pounds in 1 year; not a good sign. A few minutes later, another woman came in. She gave her a cursory exam and said she hadn't felt any masses, but recommended blood work. She told us we could come back in 1/2 hour for the results. An elderly woman took Jenny. We asked if we should wait for her, and she said "yes." Again, she told us we could return for the test results. A few minutes later, the desk woman came back with Jenny and told us they'd call us back the following day with the test results. We questioned her, because we'd just been told to return in 1/2 hour. She then told us that the person who normally analyzes blood was off, and that she didn't know how to perform the test. We were aghast! Next, the woman who performed the exam told us they'd call us the next day because the machines weren't "warmed up." If all this sounds very fishy, it was! I questioned them about whether they'd want to call us the following day, since it was a Sunday and also Labor Day weekend. They just repeated that they'd call us. Not one person in the place introduced herself!! We did not know whether they were vets, receptionists, vet techs or housekeepers!! It was awful. We left totally disheartened. Many days passed without a phone call, and we decided to make an appointment at Haskell Valley. This morning, 12 days after our visit to Falconer, we had a call from Falconer. The woman told us that Jenny's tests were normal, and that the vet wanted her to take prednisone for 2 weeks. She did not explain why that treatment was needed, but she did say that we owed over $80 for the visit. I informed her that we were extremely unhappy with their services as well as the 12 day wait for the phone call, and that we would not be returning. She said that she was sorry we were displeased, and seemed surprised that it had taken them 12 days to call back. I have a lot of experience with cats, and know that a 5 pound weight drop in 1 year isn't normal, and I'm pretty sure that prednisone would not do anything for the weight loss. I question whether it was even Jenny's blood that they analyzed, or just some other hapless creature's. We are now getting ready for this afternoon's appointment at Haskell Valley, where we know we'll be treated with care and professionalism. I guess we should have trusted our first instincts and just walked out the door in the first place.
Choosing the right vet for your pet can be tough. After all, your furry friend can't tell you how he or she feels about the doctor. Even though you're not the one treated by the vet, whoever your animal sees is obviously your decision. Since many veterinary diseases and injuries can turn into emergencies very quickly, it's important to have a go-to vet. This way, you can ensure you'll know whom to see when your animal needs care.
Speak to your friends and family about vets who've treated their pets. You can even talk to your groomer or an animal shelter worker for referrals. When you visit the clinics you've been referred to, check that the facility is clean, animals are separated and the staff is calm and courteous. Not all clinics are American Animal Hospital Association accredited. This accreditation isn't a legal necessity, though a clinic that's AAHA-accredited is guaranteed to offer high-quality medical care. To receive accreditation, the clinic has to meet the AAHA's standards in the areas of facility, equipment and quality care.
If you're looking for a specialist, you want to make sure he or she is board-certified to practice in that specific area of animal medicine. You'll want to make sure your vet is also convenient to visit, so there are factors to take into account.
The type of animal you own should play a part in which vet you choose as well. While your options are vast if you have a dog or cat, you may have to visit an avian clinic for your bird or an exotics clinic for your snake.
Just as there are many types of doctors, there are many types of vets. Some focus on livestock or house pets, while others may specialize in dentistry or surgery. They may work in a veterinary clinic or zoo, working specifically with the animals housed there, or travel to farms to work with livestock. Since horse racing and other equestrian activities are so popular, some vets are trained to work just with horses.
Diseases, like malaria and yellow fever are also transmitted through animals. Some vets have insight to diseases that affect both humans and animals. Vets have contributed to the treatment and cure of many diseases that plagued both humans and their furry friends.
Government agencies employ veterinarians as well. When an animal comes from a foreign land, these vets quarantine them and check for any diseases that may be present in an effort to control new diseases that can be brought into the country. Other Specific types of vets include:
A vet assistant works alongside the veterinarian and helps out around the clinic. In some cases, they may assist vets in surgery or restrain struggling animals during tests or lab work. The everyday duties of a veterinary assistant include; monitoring and caring for animals after surgery, keeping medical records, cleaning animals' teeth, feeding and bathing them, cleaning cages, sterilizing surgical equipment, giving animals medication, collecting samples for testing and performing laboratory tests, and offering grief counseling to pet owners.
It's a good idea to bring your pet to the vet regularly. This way, he or she becomes familiar and comfortable with the care providers, and you can stay on top of your pet's preventative care. If the animal is small enough, bring it to the office in a carrier. Just as you visit the doctor for a yearly check up, you should bring in your pet for regular check ups as well. During a routine veterinary visit, the vet will probably begin by asking you if there have been any changes in your pet's behavior or habits.
The vet will then take your pet's vitals, like weight, temperature, pulse and respiration rate, and perform a physical examination of the pet. During a physical exam, the vet checks the abdomen for swollen organs, and the legs, feet and joints for any potential problems. Depending on the age, breed or condition of your pet, your veterinarian may also check the eyes, ears and mouth.
When your vet conducts a full body examination, he or she will check out your pet's coat and skin, noting any hair loss, itchy spots or lumps. Keep note of your animal's shedding habits so you can let the vet know if anything seems abnormal. The vet will check for parasites, fleas, ticks, mites and heartworms as well.
Vaccinations are also important to your pet, especially if you have a cat or a dog, and your vet will suggest that you make sure they're current. Keeping up to date with vaccinations can prevent your furry friend from getting distemper, rabies, hepatitis and lyme disease. Some vaccinations last longer than others, so speak to your doctor about staying caught up with your animal's shots.
Just like your own health insurance, you want to make sure your animal is covered before he or she needs veterinary services. Some common animal surgeries can cost thousands of dollars, and you don't want to end up having to foot a surprise bill that costs more than your paycheck.
There's no set price for pet health insurance. Costs can depend on factors such as where you live, the age and breed of your pet, and how much coverage you want. Before you take out a pet insurance policy, you'll want to meet with your vet to go over what he or she thinks your animal should be covered for. Many vets believe that you should make sure cancer, chronic disease, hereditary and congenital disease, and common breed-related medical conditions are all addressed in your policy.
Some pet owners can't afford insurance for their pet, so there are other options to make paying for surprise pet visits as easy as possible. Some pet stores have wellness plans - which tend to be much cheaper than an insurance policy - that offer shots, check ups, screenings and discounts on various procedures your pet may need. A lot of veterinary offices offer payment plans for pricey procedures as well, as long as you have decent credit history. For a last-ditch option, there are even privately funded organizations that offer pet owners financial aid for their pet's treatments.