i went to Sprint Store 0413 Fairview Heights Illinois on Tuesday April 25 at 10:00 am. As I was waiting in the parking lot for the store to open a UPS driver pulls up with a shipment for the Sprint store. The employees open the door he goes and returns with a load he is taking out. loads the boxes on the truck and pulls away not realizing one box fell off his cart. He proceeds to drive away running over box. I jump out of my car and try to get him to come back but wit loud truck hes gone. I grab broken box and out falls phones everywhere. I proceed to pick phones up and put them back in the box and knock on the door. They answered but werent happy because it wasnt time to open. I proceed ask for the manager and tell them what had happened. She wasnt friendly at all. I could of Let them lay in the road and get run over and Sprint would be out so much money. But the good person I am I turned them in. I bet there were at least twenty phones or more in this box. Iphones at that. they proceed to tell me they still dont open for 5 minutes. WOW Im locked out again. I wait the five minutes and then go into the store. The girl with intials JP waited on me and was having trouble with my account. As shes trying to fix it shes texting someone on her phone which to me was very rude. Finally after almost two hours I was out the door. I went back to my car and saw another phone that was laying on the ground odviosly from the box I pick it up and proceed back in the store and find the manager. She takes the phone from me and says I wish I could do something for you but I cant. I say when I come back in give me a discount on an otter box. I just broke my screen thats what I was there for and when I pick it up I need an otterbox. She says I cant do that we arent allowed. Maybe KARMA will catch up with you for doing a good thing. REALLY SPRINT Ive been a customer since 2009 I do a good deed and save you tons of money and this is how I get treated KARMA.