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Categories
Chimney Cleaning, Chimney Contractors

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Rhonda H.

01/11/2016

Overall

BAD business practices!! Don't waste your time. I had an appointment with them and they never showed. I called 1 hour after the appointment time to see what happened to them and no answer and they didn't return my voice mails either.

Michelle H.

01/02/2014

Overall

Very disappointed with company. had an appointment scheduled with Ingrams with an hour gap show time. I called first thing in the morning to confirm with no call back. 10minutes past hour of supposedly time of arrival I called the company again. No answer no call. Luckily I had a friend there to wait due to I had to work. He waited an hour later for arrival. Aggravated I told friend to leave. Then Ingrams van pulled in. My friend went out to meet the guy and he pulled away!!!!!! Long gone....Ingrams never called to even touch base about appt. I called them later in the day to see what happened the lady had no idea

Had a contact number that was not even close to mine.. when she had called me back multiple time prior to setting up appt. She Never apologized or tried to reschedule appt. For a company that has been supposedly in business for years has horrible customer service and very unorganized. I guess I'm glad they didn't touch my fireplace.

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