120 Packetts Lndg, Fairport, NY 14450
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I usually love this place and my company orders from there about once a week, NEVER AGAIN! Today we got our order and one of our employees saw their driver spit in the box with our food in it! Before he could stop us from paying for the food the driver left, I tried calling to say we wanted our money back and the woman kept saying,"what? I no understand, call back" and she hung up on me. After about 45 minutes someone speaking English calls back to see what happened, it was the driver! He denied spitting in the box until I said an employee saw him do it....then when I said I want my money back they said only if we give them all the food back, but when you have food possibly contaminated with someones spit you throw it away! I told them they could dumpster dive and get it, no response. I'm thoroughly disgusted with them and this whole situation....I wish there was a way to not even leave a star
This place has terrible service. That chinese dude that works there is a complete tard and does not look for customer satisfaction, he is a cheap. I had to call three times before they came with the right food. 1st time was cold, second time it was the wrong food. Then when I call back to get the other part of my order they never brought it. I ordered a lot from this place and all the sudden they don't care? bad business. Seems good and great at first but they get lazy trust me...Do yourself a favor and save your hard earned cash and order from somewhere else...