Better Homes Hearth & PatioAdd to Favorites
386 Lincoln HwyFairless Hills, PA 19030Map & Directions
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|Mon - Sat:|
Bike Parking: Yes
Services: Fireplace Installation, Installation Services, Chimneys, Fireplace Maintenance, Gas Fireplace Repair, Fireplace Repair
Wheelchair Accessible: Yes
03/22/2012Provided by Citysearch -
With summer quickly approaching it was time for my husband and I to update our outdoor patio furniture. We spend so much time on our patio in the spring and summer, so we wanted to make sure everything was comfortable and fresh. The staff at Better Homes, Hearth, and Patio helped us create our dream patio! Better Home’s team was incredibly helpful and patient (we wanted to sit down on every chair and imagine ourselves at every table.) They showed us around the store and helped us pick out exactly what we wanted while staying within our budget. I could not have asked for a better experience and would definitely recommend stopping by Better Homes, Hearth, and Patio for your patio needs this summer.
make sure you are present when installation is in progress they will cut corners! I asked to have the damper area blocked off with sheet metal and insulation. Sales man said no problem we do it all the time. When the truck showed up it didn't have the sheet metal or insulation on it, problem one. They started the install and used 500� RTV to attach the flu liner to the stove. That stuff will melt like butter at that location! Thats problem two! At that point I found out the unit was the floor model, for a week the sales man said my order was on its way in. When they came back to finish the install correctly. I had to supply the Installer with tools and supplies. Also I had to draw the layout on the sheet metal. After the install the man abruptly left, it was late and he wasn't getting paid for being on the job. Within two minutes I got a call from the sales man wanting the rest of the money. I was on my way out and I said I would talk to him in the morning. It's a good thing I put a hold on my credit card, he had my numbers from the down payment. Without my permission he tried to get the last payment. I came home that night noticed the Stove was not level. The next morning called informed him I wasn't happy. After all that I went through I didn't want to pay the last $500. This was a $4300 job and I did half the work!!!! He threatened me, said I'll take you to court and tell the township you didn't get a permit!!! DO YOUR SELF A FAVOR, GO SOMEWHERE ELSE!!!!! THIS MAY HAPPEN TO YOU!!!!
12/06/2011Provided by Citysearch -
My wife and I were unsure of what we should do to cut down the heat costs in our new house. After looking into wood stoves, my wife and I decided that a wood stove could be a nice addition to our house. We stopped in Better Homes Hearth and Patio and were immediately greeted by Pete and his friendly and knowledgable team. They noticed we were not very well educated on their products. They took the time to walk us around to each individual wood stove they had and tell us all of the differences... Not just read us the tags. They were not pushy and allowed us to take our time to determine if we were making the right choice for our budget and our home. We ended up buying a new Avalon Wood Stove and it was installed later that week.
The ENTIRE experience was wonderful. From learning about their products to discussing the best deal, to the final installation. The team at Better Homes Hearth and Patio knows how to make their customers completely comfortable from start to finish. I highly reccomend Pete and his team for anyone looking to learn more about wood stoves and how they can save money on their energy bills!