Well, i honestly thought this is great a dealership besides the fact we paid down on one car then the loan was pulled for it, so we had to pick a different one we thought that this is actually a lot that actually cares for their customers, I mean the sales man stayed almost 5 hours past closing to get this done. Now we know why. Pay attention to your loan contract, ask about the actual finance companies warranty not just their in house warranty! By this i mean they want you to fiance their warranty separately but don't inform you that the actual loan company offers one that gets financed into your loan. Also pay attention to the cars we just got this car and are already having to make repairs to it and they wont return simple phone calls we are now trapped into a loan that we were promised we could have the payment date changed once all the paperwork was signed and we cant. News to say unless this is rectified i will not recommend your company to anyone and i will never do business with you again.
My Dad and I bought Pontiac Vibe from Dependable, on our way home we realized the Radiator fan was not functioning properly, it was broken. When I called them back to explain the issue, dependable customer service told me that is my fault and I should fix by myself, interestingly enough that they offer a warranty when you are buying a car. After we replaced the fan ( approximate cost $400), my mechanic showed to me few more issues with the car. A few days later, we came back and asked for money back, but they don't want to hear it. However, after few hours of discussion, we were able to exchanged for Toyota Avalon, but paid a premium price( KBB Value + 3K on top). Worst experience ever... Avoid them.
B&b auto helm and avp are all 1 u buy a car from b&b they do enough to where u can drive it until the warranty runs out and once it runs out u pretty much stuck u take it to avp to the mechanics and tell tell u wat they think but they will finance your coast and labor if u go threw helm they have ways u keep u down I'm in that same situation now never again will I buy from them or use any of their business they all suck
I can't wait for all the traveling I'm going to do with my new car!
Dependable Auto Outlet really picks out the best cars to sell to their customers. Condition is nearly like new. The tires needed a little bit of air but Dependable Auto Outlet fixed it for me before I left. I feel at ease that they give you a 1 year warranty since it's my first car and a pre-owned one.
Recently came to Dependable Auto Outlet to buy my first car. Originally I was planning to get a hyundai or honda hatchback but I ended up leaving with a Volvo sedan. The whole staff was really friendly and accommodating. Sue and Bill answered all my concerns regarding the car, they are really dedicated folks to this Mom and Pop shop. They've been in business for over 30 years. I'm really happy with my new car, I got it for a great price and it's still within my budget.
The best bar none they will hook you up!!!!
Friendly-- great service- excellent pricing!!
We talked and worked out a great deal, the car came with a 1 year warranty and they had all the inspections done, the car arrived really recently, it's only been at the lot for a week. I fell in love the moment I sat inside, interior was great, everything is well kept. The engine was clean. The trunk was tidy.
I never looked into Volvo or considered it because I always thought it would be out of my budget as my first car but Dependable Auto Outlet made it happen for me.