Jag's Replacement Center
630 Nilles Rd, Fairfield, OH 45014
Phone: (859) 261-3118
Primary Phone: (859) 261-3118
Jag’s Replacemt Cntr Hair & Breast Prosthesis
Jag's Replacemt Cntr Hair & Breast Prosthesis
I owned the Foxy Lady wigs since 2004. I had a customer that came in & said she paid $1600 for a wig at Jags. She bought another 1 fr. me for $139.00, she went on Howard Aine & showed the wig fr. Jags then mine, everyone liked mine better. They cut their tags out of the wigs & tell people they make them when in fact I have 1 of their of their brochure & I name everyone one of their wigs, they were make by Noriko. There is not a $1600 wig to be sold to anyone. Those wigs R not expensive even tho they try to tell U that. Unless it is human hair they R not expensive but not $1600, most of their wigs should sell no more than $300.00, it depends on the wig. Mono tops R more expensive. It is a shame that a wig store would take advantage of a person fighting cancer. Chemo is devastating.
I encourage anyone who needs a wig (especially due to chemotherapy) to avoid Jag's at all costs. This is the most insensitive group of people that my family (going through the crisis of our mother fighting for her life) has ever come into contact with during this difficult time. They are only out to sell you the most expensive wig (over $1600) and do not care about their customers. The employees at the store are rude and cold to everyone who walks in. My mother goes to an oncology clinic and EVERY patient she has spoken to about Jag's has a negative experience. Check the Better Business Review, they have 4 bad reviews in the last 36 months. This group should be ASHAMED of themselves! PLEASE spread the word to AVOID Jag's! Go to Allusions in Montgomery, OH. They are cheaper, have more selection and quality of wigs, and are care about their customers.
BUYER BEWARE IS AN UNDERSTATEMENT. This is one of the most unsympathetic and dishonest companies I have ever dealt with. They have brochures in hospitals, mammography centers, etc. DO NOT BE FOOLED. As one of the other complaintants stated, when things don"t go their way,they get ugly quick. They are most likely making 400-500% profit on the items they sell. If you want honest help, need a wig or prosthetics, go to the American Cancer Society or someone who has been through this.
Jag's Pink Ribbon has a black heart. Had nearly exact experience as first complainant and am currently in a dispute with them. Their "cranial prosthesis" has a $1650 price tag. BUYER BEWARE. Have heard similar stories within the Greater Cincinnati Cancer Community about his "business." Go to the American Family Cancer center in Cincinnati or to the many hospital wig boutiques and get a wash and wear for FREE!
The employees at this place come across as sweet ladies wanting to help during a difficult time; but when things don't quite go their way, they want to cheat the customer out of their money and won't give them the time of day, creating more stress. A relative was diagnosed with cancer and it was thought that she would lose her hair after treatment. I put a wig on hold, and paid for it with my credit card over the phone. My sister, through the power of prayer, had the surgery but did not need treatment afterwards. We did not need the wig and called to tell them that. Jag's mailed it to the house anyway. We didn't open it and Jag's would not take it back. Since then, I have filed a dispute with my credit card company and was credited the full amount for the wig. JAG's tried to put the charge back on my card without my permission. The credit card company wouldn't allow it. JAGs should have rejoiced with us when it was discovered that my relative didn't need follow-up treatment or a wig. They should have graciously refunded my money, not sent the wig to my sister when they found out it wasn't needed, and should have accepted the unopened wig back.