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Heating and Air Conditioning from The Home Depot

(1 Review)

Fairfield, CT 06824

(855) 892-2443

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Categories
Heating Contractors & Specialties, Heating Equipment & Systems

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John D.

08/17/2017

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Signed a contract on May 31, 2017 for approximately $14,600 and then was told a few days later I would have to wait until July 5 to have the two a/c systems installed. On July 5, I called when they didn't show up and was told Kurt (the salesman) was supposed to have called me about some "mix-up. " I called Kurt several times and no answer. Since I purchased this through Home Depot I am filled a lawsuit against Home Depot and Tri-City HVAC. I was told by the Home Depot/Tri-City attorney that if I dropped the lawsuit Home Depot/Tri-City would not seek to recover $1,000 in alleged costs incurred by Tri-City Home Depot. I will be cancelling my account with Home Depot that I have had for 15 years. I never thought that Home Depot/tri-City would resort to customer intimidation. Needless to say, I do not recommend this Home Depot or Tri-City.