I ordered my Lincoln MKZ Black Label about 8 weeks ago. This special order was going to take some time and not expected to be in until mid May. To my surprise it arrived two weeks early! (this is a beautiful car) I met Ngawang Tsephel who made the "picking up" process more than enjoyable. I wanted to leave my Honda at the dealership for my kids to pick up at a later date and that was no problem. Fairfield was the most convenient point for my kids since they live in Folsom and I live in Monterey. To my surprise Ngawang washed and vacuumed the Honda so the kids could receive the Honda with JOY! Even though Fairfield was the most convenient location for my kids, getting there was difficult. My son spoke to Ngawang about the pick up and decided to take the train. Ngawang picked up my son at the train station on his day off! Overall, the Black Label purchase was wonderful but more importantly my kids were taken care of beyond my expectation! I will be back for my next car.
We just bought a Soul from Fairfield Kia in Fairfield. We got quotes on the internet and they were quick to respond. They were prompt and couteous when we came in for a test drive. We were looking for a nice used vehicle and the salesmen that we met with were pleasant and entretaining - it did take a little while to sign all of the paperwork and figure out the financing options. We got a good deal. The car was cleaned and ready for us by the time we were done - I could not be happier. A+
These guys and gals have gone way above and beyond! Thank you for caring about our service members and treating me like I've come here my entire life. Ruben in service was extremely helpful and Mike, the service manager, not only saved me from having to walk, with an injured knee, all the way back to my car to go to Mazda but he took time out of his busy day to get to know me. This place is great and a must go to.
Me and my wife been searching for 2017 Honda Pilot, we have been to a lot of dealer but staff on Steve Hopkins are not pushy, very straightforward and helpful. Big thanks to Latashia, Will Smith and Erwin, appreciate your assistance.
wonderful service and great experience, we got a great deal and fair price for our trade, I'm gonna tell my friends and family.