Today I called King Cab for lockout service after I waited two and a half hours for lockout service from Greatland Taxi. They were here within 10min did the job and were courteous. I know who to call first next time. They are my competitor but I value people who do the job right. thank you
Thing you need to realize... its a cab service in fairbanks. Its not a limo service. Yes cabs smell of smoke but the drivers are all friendly , quick and reliable. I take a cab at least once a week and get a new driver everytime. Its always a nice and honest ride.
They really don't deserve any stars at all. The driver was nice, but dispatch was EXTREMELY rude. After asking for a ride home from work today, he told me he wouldn't guarantee a ride, but he said it in a very rude manner and then hung up on me! I was VERY disappointed.
Called, woke the guy up at 8 AM. "yeah be there shortly". 45 mins later, called him... "6 mins away"; 30 mins later, gave up, no response. late to work, missed my auto work appt.
Took the cab 45 minutes to find me at West Plaza. After 30 minutes I called back inquiring where the cab was, I was told someone in my area was just disbatched. By this point I had 10 minutes to check in at Warbelows Air before I would miss my flight. I was offered a ride by someone who got me there on time, and was called by the cabbie at 10:35 looking for me.
I was rear ended by an Eco Cab on Christmas night 2013. The driver was going about 40 MPH & totaled my car. I still haven't been compensated for my loss. Eco cab is no longer in business and i have papers to serve them.
No show. No answer. Not reliable.
she take money from you and than when told go back give u change. she yell at you cuss at you. theated to kill u with her gun.when all you said nicly next time for your customers you should have change not try spam them out money. why would she think that okay do to anyone let alone disabled preson? another bad experience I had was after my appointment I had wait over an hr.after I got told 20 minutes. the cab went to the wrong place. the. ditbach was rude. I not happy with service they provided now days and allowing druggies work for them.people who do illegal drugs shouldn't be drivers. bad customers service .....I ues to take all time with no problem. now days you better go some where eles or they will kill you! !!! they carry gun but druggies could go crazy and shoot someone. if you theated someone you probably would hurt a customer .....
Beware of this company. I pre-arranged a ride to the airport and these guys showed up 15 min late, leading me to miss my flight. While the late driver was empathetic, the company offered no concern about this.
Fastest service I ever Had!Called and they arrived in 10 mins and gave me a great price! Very friendly and pleasant driver!Highly recommend them!!!!!