Rug Doctor Of Fairbanks
Po Box 82581, Fairbanks, AK 99708
(907) 388-1040Add Hours
MOBILE NUMBER: (907) 388-1040
When I initially called - no answer. Okay, so I left a msg. I waited a few days, still no answer, so I called again. This time I was treated as if I was bothering her. I was given no initial appt date or time. Instead, I was met with excuses. Her husband, also an owner, was in construction. He wouldn't be available for at least a month. They didnt want me to bring in this machine in. They didn't want me to leave it at the shop for them. They just acted like they didn't want my business. Now here's the rub, apparently they are the only authorized repair service in the state of Alaska. When I called the main Rug Dr HQ in TX I was told that I would have to ship my rug Dr back to TX or deal with the local repair ppl here. Hmph!! I haven't decided what to do yet. So, a third time I called the local Rud Dr ppl here. Surprise-Surprise they didn't call me back yet. We live in Alaska and I understand things go at a slower pace and I was willing to wait, but I have no patience for rudeness.