29 College Rd Ste 12, Fairbanks, AK 99701
Phone: (907) 452-3366
Primary Phone: (907) 452-3366
Fax: (907) 452-3366
Bike Parking: No
Cuisines: Asian, Caterers, Take Out, Chinese
Takes Reservations: No
Outdoor Seating: No
Price Range : Average
June 1, 2012 TWO THUMBS DOWN IF THERE WAS LESS THAN A STAR RATING ON THIS WEBSITE THATS WHAT IT WOULD HAVE BEEN ! ! ! ! ! !
AND IF I COULD POST A PICTURE HERE I WOULD. I ACTUALLY TOOK A PIC OF THIS LOUSY MESS !
Ordered from Panda Garden over there off of airport, across from the Bentley Mall. Its that little chinese restaurant next to a salon named Chris N Company and the Grainger which used to be the old old Fred Meyers. Anyways, my family and I ordered Mongolian Beef and Almond Chicken. When we got home we opened everything up to find a box full white onions and green onions with literally a few pieces of beef. Just barely enough for my six year old to eat. Opened the Almond Chicken to find 70% celery, 20% almonds, 5% something unrecognized and 5% chicken. Now I've ordered from this family restaurant for several years and its been hit or miss. Sometimes good, sometimes not so good. And all the times that were not so good I always gave them the benefit of the doubt. But this time was cross the line. So much cross the line that I actually made a phone call. And I've never done that to any restaurants before, so that means it was pretty bad. So I called and very politely said to the man who answered the phone "Hi, I'm calling cause I would like to make a complaint" and at first he said " you would like an order?" I said "no, Im calling because of an order I just picked up. It was Mongolian Beef and there is literally nothing but a box of onions here with a few little pieces of beef" once he finally comprehended what it was that I was telling him. He started to get mad. And what he said to me was "I can't credit you" and goes on to say "if you wanted extra beef you can pay an extra 5$!" He was starting to get upset. Then continues "if you don't like it then you can buy from somewhere else" I was stunned. But not stunned enough to say "LOOK! I just want what I paid for!" Then he says "I'll credit you" when I asked him how he was going to do that he hangs up me. Unbelieveable! So I am now going to copy and paste this review on every possible review website I can find. Tell everyone I know. Post it on Facebook & craiglist that this restaurant has seriously gone downhill and to never order 3$'s of food for the 20$ some that he charged me. JUSTIN