Maid 2 Shine
2223 Jack St, Fairbanks, AK 99709
Hi guys, I wanted to share my experience with Maid to shine cleaning service here in fairbanks alaska. The owner decided to trade services with me (we never signed a contract BIG MISTAKE!) for wedding photos, and business photos in return she'd clean my house. First off, she never showed the very first time claiming she left her tablet with my information at home. Everything was fine for a while, I then noticed a quick turnover with her employees. I recommended her cleaning service to a good friend, and the manager (her fiancee) straight up lied to my friend's face! She finally had to call him out on it, and he got very nervous and never called her back after promising to several times! She was a PAYING customer, also they quoted her way too high for what she wanted done. Last Thursday (the day that they were supposed to come and clean), they never showed, no text, call, message NOTHING. So today, I called to make sure that I was on the schedule for tomorrow (as I should have been). Someone else picked up the phone and asked me if I was the one who was doing photos, I said "Yes". He then proceeded to tell me that they were not looking for a photographer at this time and would be discontinuing services! REALLY? I HAD TO CALL A DAY IN ADVANCE... if I hadn't called were they just not going to show up a second time!? This company is dishonest and unprofessional. Look for a private cleaner who will do better by you, because this company sure as heck is not wanting to please and do right by their customers!