Arctic RV & Interior Topper
3013 Peger Rd, Fairbanks, AK 99709
I had Arctic re-pack my wheel bearings on August 1, 2016. About 2,500 miles later we had a wheel bearing failure 38 miles west of Battleford Saskatchewan. I have my bearings re-packed religiously every 10,000 miles. Something either went wrong in the re-packing, or the bearings were worn out whjen they re-packed them. If the latter were the case, I would have them raplace them. I count myself fortunate the wheel did not fall off and no one was injured. I will not give them any more business.
Made an appt. to have our RV repaired under Warranty work. When we dropped off our Rv, we were told they did not honor Keystone warranies and that we either had to have our dealer or us pay upfront then we would have to file a claim. So we contacted our dealer who told us to pick up our RV and take it to Alaska RV Center because they had had several issues with Artic RV. Called the Manager at Artic and told her what was going on and that we would pick it up in the morning. Well low and behold at 9am we get there and it has been fixed after the fact of them not supposed to have touched it till they had the money up front. Humm then they wanted us to pay for their oops! Shadey if you ask me! Couldn't even get their stories straight!!!
04/01/2009Provided by Citysearch -
Had trouble with warranty work that we were having done. Told us once that they had authorization and then were told later it was just verbal authorization and the company wasn't going to cover it so we had to pay for what was done before we could pick up our trailer. This is after they were specifically told not to do the work if the company was not going to pay for it under warranty and they had the travel trailer for 3 months!!