Floor was extremely muddy. Wax dispenser was empty when I tried to use it. The young lady at laundry called attendant and asked him if she could reimburse me for the $3.50 I spent on wax, he refused then told me that was impossible because it was a different business. Yet it is plain to see by their name that they are associated. He pretended that he was out of town and he could not help me. I could not believe that this kind of business would risk a negative rating for $3.50 I paid and they had not earned.
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NOT CLOSED good clean showers. Good laundry machines. I appreciate the extractor because laundry dries so much faster.
I have used this laundromat for 2 years now because they USED to be cheaper than my apartments washers/dryers. I have given B & C hundreds of dollars and I have decided not to come back. They have raised all of there prices and have not upgraded any services in return. Half of the dryers do not work so you end up cramming 3 washers into one dryer or you wait 30 minutes with soaking clothes for a dryer to open. There are a few nice people but for the most part the staff is extremely unfriendly and could care less if you are unhappy.
The customer service is decent. Half of the machines are out of order and they continue to raise the rates. $5.50 for a basket is ridiculous.
Pretty dirty and most of the machines are out of order, some of the showers are good but some have mold growing on them, not a place I would recommend. Sure wish Fairbanks had more laundromats