I'm a pretty loyal Avis customer. In Fairbanks the price difference was too large to be able to justify using Avis. My choice of Avis is largely due to any time I use a different company Budget, Thrifty, etc. I have a bad experience. I booked Alamo through Costco travel. This location is a joint National & Alamo venture. I found the people all quite friendly & helpful. I was upgraded to a larger car than I paid for which ended up being my choice of 4 vehicles. I chose the Jeep Patriot. The Jeep was fine & got relatively good gas mileage. It was pretty comfortable even for a long drive to Denali & back in one day. I interacted with 3 different people at the counter & each was so friendly & helpful.