Scott, a dispatcher was very rude! Doesn't want to do his job, and makes it very obvious!!! The driver's are usually nice.
Wow, years latter and the previous reviews still apply. Rude, obnoxious and unreliable. Walking would be better if that is at all an option.
I had one of yellow egale cab drivers run a stop sign shooting onto the road in front of oncoming traffic an cut in front of me running me off the road an onto the train tracks on Phillips Field Rd this morning endangering the lives of myself, my loved ones and the surrounding drivers. We were almost hit by the cab and the car behind us had to brake quickly to avoid hitting my car. When I called the company to report the driver all they said was they would handle it yet I saw the same driver still on the road not long ago and they cut infront of another car causing them to hit their brakes abruptly. Obviously by them saying they would handle it they meant do absolutely nothing an allow one of their drivers to endanger the lives of whoever they want. I urge anyone who do use cabs to not use this company if you value the safety of your life or the lives of others. The only reason I gave this rating of one star is because they require a rating to post. Honestly they aren't worth rating!
Today I called King Cab for lockout service after I waited two and a half hours for lockout service from Greatland Taxi. They were here within 10min did the job and were courteous. I know who to call first next time. They are my competitor but I value people who do the job right. thank you
Thing you need to realize... its a cab service in fairbanks. Its not a limo service. Yes cabs smell of smoke but the drivers are all friendly , quick and reliable. I take a cab at least once a week and get a new driver everytime. Its always a nice and honest ride.
They really don't deserve any stars at all. The driver was nice, but dispatch was EXTREMELY rude. After asking for a ride home from work today, he told me he wouldn't guarantee a ride, but he said it in a very rude manner and then hung up on me! I was VERY disappointed.
Called, woke the guy up at 8 AM. "yeah be there shortly". 45 mins later, called him... "6 mins away"; 30 mins later, gave up, no response. late to work, missed my auto work appt.
Took the cab 45 minutes to find me at West Plaza. After 30 minutes I called back inquiring where the cab was, I was told someone in my area was just disbatched. By this point I had 10 minutes to check in at Warbelows Air before I would miss my flight. I was offered a ride by someone who got me there on time, and was called by the cabbie at 10:35 looking for me.
I was rear ended by an Eco Cab on Christmas night 2013. The driver was going about 40 MPH & totaled my car. I still haven't been compensated for my loss. Eco cab is no longer in business and i have papers to serve them.
No show. No answer. Not reliable.