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Hours
Regular Hours
MonClosed
Tue - Fri:
Sat:
SunClosed
Services/Products
  • Car Stereos
Brands
compustar, electronics, jl audio, kenwood, kicker, phoenix gold, pioneer, stinger
Payment method
all major credit cards
Categories
Automobile Radios & Stereo Systems, Automobile Accessories, Automobile Alarms & Security Systems, Automobile Parts & Supplies, Consumer Electronics

Reviews

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JimS11

05/04/2012

Provided by Citysearch - 
Overall
DO NOT GO HERE! Absolutely horrible..

Wow, where do I start? I guess I am partially to blame because I should have listened to everyone who said not to go here. But I figured, how bad could it be? It's a simple audio install right? Well, I made a mistake. Their install was horrendous and they all but took a sh*t on my car. Broken tabs, missing pieces, electrical issues.. just horrible. A 5 year old could have done a better job. I have no idea where they find these clowns who say they know what they're doing but I can assure you they do not. It's almost like someone's playing a mean joke on you.. like Ashton Kutcher or Justin Bieber is about to jump out and say ""You just got punked!"" But there was no Kutcher, no Bieber.. they really are just that bad. DO NOT GO HERE.. if you do, you'll learn the hard way like I did.

gzrecoil

04/26/2011

Provided by Citysearch - 
Overall
I thought I was buying a high end system...

I had $2,500 to spend on a sound system a couple years back and figured Audio Sensations would be the place to go. Boy, was I wrong.

I ended up going with the following based on their recommendation for the best sounding system for the money.

12"" JL W6 w/ ported box
4 component speakers + 2 tweeters - All JL
Two JL amps, one 500 watt for the sub and one for component set

My sub amp frequently overheated, and my sub would turn off when this happened.

The amps frequently fell of the board they were mounted on.

I went through 5 pairs of tweeters before they stopped replacing them for free, amps were tuned by Audio Sensations.

Sub started sounding like junk for no apparent reason, and was never pushed past 500 watts as recommended by JL even though many people said it could easily handle 700, I figured I would try to make it last.

Eventually I ripped out all of their wiring, and replaced with my own wiring. Replaced all of their cross-overs, and had a friend tune the amp and re-wire the head unit.

After all of this was done my system was much better than it had been throughout 10+ trips to Audio Sensations.

It sounded great for a short while, but I would not recommend them and have not visited their shop since.

Don't make the same mistake I did.

clarinetjd

09/22/2010

Provided by Citysearch - 
Overall
Excellent service at Exton Location

I usually don't write reviews, but I felt compelled to compliment Jon and his team at the Exton location for making great equipment recommendations and doing excellent installations. This summer, they did an amazing job on my Yukon XL (head unit, amp by-pass, front and rear speakers). Last week, they did an install in my wife's mini-van that absolutely exceeded my expectations.

I highly recommend Jon and the Exton location to anyone looking for fair prices and a superb installation experience. My third car will be going in January for a new rig!

PSUin2003

12/05/2009

Provided by Citysearch - 
Overall
Poor Install and customer service

Simple XM Radio install. Wires showing, took two days to install, very rude service. Go anywhere but here.

zedR32

09/18/2009

Provided by Citysearch - 
Overall
The Best

The guys there are very knowledgeable about the product they sell and the cars they install them into. When I first got my Scion Xd (a pretty uncommon car) it had only been out for 6 months, and these guys were ready and able to hook up my sub. Years later/ many modifications later, I'm still going to these guys for their top notch customer service and professional installs.

Also just the other day I had a few things installed, it was done so well, you can't tell weather these guys did it or if Toyota did it. Many thanks to Jon and Rodney for their awesome work, can't wait to modify the wife's car!

Scionizer07

08/28/2009

Provided by Citysearch - 
Overall
TOP QUALITY INSTALLS AND SALES SERVICE

I'll tell you off the bat, the manager that was snotty, is no longer there. John is now in charge and he knows his business. I've been taking my vehicles to them for over 10 years and they have always taken care of me and my vehicles. I wouldn't hesitate to tell anyone to go there.

Jameschemjab

04/21/2009

Provided by Citysearch - 
Overall
Great Service Team and Follow Through

These guys have done work on 3 cars for me at their Pottstown location. I will continue to bring my car audio and detail business to them. Andy made sure I got a fair price on the units and John made sure the installs were the way I wanted.
One of the installs was in a new car and was ordered through the dealer. The dealer told them I wanted a Sirius tuner, so that's what they put in ( I wanted XM). After trying Sirius for a while I decided Sirius was not for me (interface on Pioneer AVIC, not good) and that I wanted XM instead. Andy did the exchange at no charge to me. Now the system is awesome. This is just one example from the 3 cars I've had done at Audio Sensations.
Let's face it when your working with electronic parts it is inevitable that at sometime, something will go wrong, but rest assured Andy and his crue at Audio Sensations will make sure the deal is a good one for you and that is why I will be going back for my next stereo.
One more thing.....For another car I bought a stereo ""cheaper"" online and had it installed at a ""big chain"" and by the time you added all the install charges, it cost me more than if I would have gotten it from Audio Sensation in the first place.

98SL600

03/05/2009

Provided by Citysearch - 
Overall
POWER ANTENNA REPLACEMENT-POWER UP!

I read the other reviews for them after I dropped my car off. Kinda scary even though the consensus was positive. No worries folks! They did the job as promised, on time and for less than the original estimate. To me that means they not only met my expectations, they exceeded my expectations. If you have to wait for your vehicle there are plenty of good places to shop or eat in easy walking distance.

Not to mention that the total for parts and labor was about 10% of the quote I got from the Mercedes dealer.

MOYER101

02/15/2009

Provided by Citysearch - 
Overall
HIGHLY RECOMMENDED

THESE GUYS ARE GREAT. I HAD 2 REMOTE CAR STARTERS INSTALLED AND THEY WERE BY FAR THE BEST PRICE AND CERTAINLY THE MOST NOWLAGABLE. I AM NOW GOING BACK TO GET A NAVIGATION SYSTEM PUT IN MY CAR. I WAS REFERRED BY A FREIND AND I AM GLAD I WENT TO THESE GUYS.

thirdquarter

12/27/2008

Provided by Citysearch - 
Overall
Go Elsewhere

Avoid this place at all costs. I've installed several remote start systems in my own vehicles. This time I just didn't have time so I shelled out the extra dough to have it professionally installed. This was not a professional installation. After $300 dollars spent I have a remote start that works from a max of about 40 feet from the vehicle, no hood pin safety switch installed, my trunk-pop switch inside the car no longer works, and the alarm goes off constantly with no way to turn it off. I have to wait for it to time out. In addition, they gave me no owner's manual with my unit. I had read some bad reviews on this place but chose to ignore them figuring they were just the few unhappy customers. Not the case, these guys don't give a darn about repeat business. I'd take it back to be fixed, but I don't want these guys anywhere near my vehicle.

mabus12

04/01/2008

Overall
Terrible Customer Service

Great job on the installation, very knowledgable staff. However, they only get 2 stars due to thier manager. He has the worst customer service skills and has no business dealing with the public. I tried for almost 2 weeks to get a hold of him or for him to call me back on a product I bought and paid to install but that they didn't install. After waiting that long I went to the store to get a refund and as I was trying to refresh his memory on who I was he told me to stop acting like a j erk. And if I wanted a refund he wouldn't look into my problem. He hadn't looked into it yet and I already paid him. I took my refund and realised I was a j erk, I've spent almost $7000 grand in his store in the last year and this is how I'm repaid for my loyalty and for refering others to his store. Not any more. I like Audio Sensations but I doubt I'll ever go back to the Exton location. Go to the Pottstown location they are much friendlier there.

mabus

03/31/2008

Provided by Citysearch - 
Overall
Terrible Customer Service

Did a great job installing everything. The manager is horrible and that is why I gave them 2 stars. He was sopposed to get some information for me after my install I called every other day trying to get an answer always getting a run around. So after a week and a half I went down to get a refund for the product and he tells me I'm a j erk. You should never call a customer a j erk especially when it was his fault I came in for a refund. I've spent close to $7000 grand at the Exton location. Never again and no one I know will got there again. He was right I am a j erk for spending that much money there.

brianulrich

07/17/2007

Provided by Citysearch - 
Overall
great service and reasonable prices...they know car audio

Andy and his installers have done 4 systems for me over 10 years. From top of the line in my mercedes to economy in my pick up truck. Always a great selection, prompt service, good prices....and lots of thump....