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Four tips for keeping yourself and your vehicle safe while you wait.
40 Portsmouth AveStratham, NH 03885
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From Business: Because you need to TRUST who’s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to …
H.L Dow Hwy Eliot ME 03903Exeter, NH 03833
I erge you not to take a step into this store. This place is AWFUL with expensive and crappy service. The people in there swear and yell at me all…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I have been going to Rabih for thirty plus years! It shocks me to read some of these bad reviews. It seems as if other business have been posting on here for their own agenda because out of all the years i've been with Rabih he as never treated me badly in any way.
Mike, the owner of this business is a scam artist at best or the most expensive tiny shop in America at worst. I told him to look over my truck before I drove cross country and he said the oil cooler hose and power steering hose could use changing, but gave no estimate for the work. I dropped the truck off for an hour and a half and got a bill for $629 along with an admission that he damaged my aftermarket Fuel wheel on the lift, but would replace it. I researched the avg dealer cost for this work and it was $300. After multiple trips back he was unable to change out the wheel and had no good reason for why it was more than double the going rate for the work. Never again... take notice the only positive fb reviews are anonymous or just initials. buyer beware!
I have had my Jeep serviced by Rob for more than three years and have never had any problems with anything they have ever done or with what they charged! I was a mechanic for most of my early life and worked as a counter parts salesman for Towers Motor Parts in Nashua NH, a store manager for Auto Electric of Manchester ( now no longer ), a Store Manager for Sanel Auto Parts in Milford NH and for 3 years at VIP in Nashua before becoming a licensed electrician later on. I can't help but feel that these bad reports are not telling the whole story! I will say at the very least they sound malicious!
We purchased a vehicle from the owner of this dealership last December. Our son who is friends with this man's daughter lied straight to our faces when he promised us this car was safe and in good condition. In less than a year we have replaced the tires and brakes (which he claimed to have changed prior to selling it to us), coil pack, battery, wheel barings, alternator and starter. We had to bring the car back to him within two weeks of buying it because it was going through oil like water. Six months after we bought we were told by another mechanic that the car was unable to be aligned because it needed a tie rod. We brought it back to "Al" the owner and he said they were lying to us that there was nothing wrong with it. Well what do you know when we went to register the car guess what happened, it failed inspection for a long list of reasons one of them being its needs a tie road. When we again took it back to Al we were told he is too busy to help us. This man is a liar, a crook and will gladly take your money and place your child in an unsafe vehicle. Stay far away and save yourself the dissapointment, repair bills and quite possibly the devastation of you or someone you care about being hurt in the pieces of crap he will sell you with a smile on his face.
HIGWAY ROBBERY!!! I had my transmission built exactly two years ago in Portsmouth, NH at AAMCO. A few days ago, I started having issues on the highway in Stratham and pulled off and unfortunately ended up at Herb and Rob's to have my car looked at and fixed. They charged me $576.99 for two transmission sensors and an oil change which I didn't need or ask for--he later said it was a mistake and would take it off my bill. Rob charged me $87 for two sensors, $180 for computer diagnostics, $255 for 3 hours of labor and $25 for fluid. I called Paul at AAMCO and he said it is unheard of for two sensors to go at the same time. Only one would have gone. AAMCO's diagnostic fee is FREE, I should have only needed one sensor, and it would have taken AAMCO less than one hour to fix. The only thing that sounded right to him was the $25 fluid charge. I asked him how much he would have charged if he had done the work and he said less than $100 because I was a repeat customer. If I were a new customer, it would have been closer to $200. I WAS TOTALLY RIPPED OFF!! Plus Rob tells me I need a tune up. I think I'll go somewhere else for that, IF I even need it!! Plus he tells me I need a new water pump........mine was replaced less than 1.5 years ago.......I'm glad to see it's people like me that donate to his Benz and Porche fund!!
It is sort of a hole in the wall mechanic shop, but if you know what amount you're willing to spend and your car is not your prized possession (read: you are not the type of driver who buys new cars or vintage models)- I'd recommend it. I have a fairly old car that would have failed inspection at other shops but passed here for a reasonable amount of work/money. That said, if you car still runs, but has a minor hiccup that causes you to fail an inspection- this is the place to bring it.
If I could give Herb & Rob's less than one star, I would. A lot of fast-talking about how much they know followed by a big bill and no results. They failed in violation of state law to give me an estimate and then charged me $250 to diagnose an engine problem and couldn't even tell me what was wrong with it. Then I took it across the street to Ford and for $89 they did a complete diagnostic and came up with the right answer (two cracked valve heads, exhaust gases in the coolant, possible head gasket problem but not likely because the two cylinders with low compression were on opposite sides). Herb and Rob screwed around with my truck for more than four hours and all they could say was one cylinder had low compression (and they didn't even note which one). Their fix was to change the spark plugs (which wasn't a fix at all). I found these guys to be rip-offs. Many times dealerships can give you more accurate answers and even if they charge more, they are going to be there to stand behind their work and they'll do it with the right parts. Steer clear of Herb & Rob's Auto Clinic--- they screwed me and could do the same to you.!
Steve is very knowledgeable about cars and trucks and is an excellent all-around mechanic. He's also personable and takes time to explain things so you don't feel like you're getting a lot of tech talk that you don't understand. He stands behind his work 100%, his prices are very reasonable and his two Yorkies are friendly. He's a one-man shop and so he may not be as fast as a dealership but that's the only reason I gave 4 stars instead of 5--not because of his workmanship.
STAY FAR FAR AWAY FROM THIS PLACE! AL WILL STEAL YOUR MONEY AND SPEND IT ON IS DRUG PROBLEMS! ALL OF AL BAILEY'S CARS ARE JUNK HE PICKS UP A ACTION CHEAP AND DUMPS ON HONEST HARDWORKING CONSUMERS. HIS AUTO MECHANIC IS A FELLOW DRUG ADDICT AND WILL RUIN WHAT EVER YOU BUY FROM THIS MAN! BEWARE! BEWARE !BEWARE! WHAT A NIGHTMARE! I AM FILLING A POLICE REPORT!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.