What to Know About: Water Damage »
Some of the next steps to take after flooding damages your home.
13300 Bothell Everett Hwy Ste 683Mill Creek, WA 98012
From Business: We specialize in emergency service to bring your home or business back to normal as fast as possible. We have the latest water extraction and drying technology to…
18202 14th St NESnohomish, WA 98290
From Business: Advanced Carpet Cleaning uses a truck mounted deep extraction system which is recommended by carpet and upholstery manufacturers as the safest and most effective …
Some of the next steps to take after flooding damages your home.
THANK YOU PURO CLEAN!!!! You alleviated my stress in a VERY stressful situation!!! When you have water gushing for hours...just THANKFUL for your team! You responded quickly and were extremely knowledgeable and kept me up to date on all the details start to finish! Very professional and KIND! I will recommend your company to all my family and friends!
I asked if I could write a review for this company as they went over and above for us during a flood that happened in the basement of our church facility. The whole crew was very helpful and had great attitudes! I highly recommend them for any of your water damage problems!
PuroClean is a fast, friendly company that got the job done in a timely manner. They were very Professional and was able to take care of the issue of our mold problem.
We needed mold remediation for a huge house in Marysville. I called PuroClean and spoke with Domienick, he asked a few questions and within a matter of minutes we were meeting at the property to formulate a plan. That is a RARE occurrence for a company to respond that fast. Best Emergency Services Team I have ever worked with. The house passed it's lab work with flying colors and actually looked better than move-in day. Domienick even called me everyday with an update during the various clean-up stages to explain the process. I sincerely appreciate PuroClean and would highly recommend them to you.
My renters called me a day before I was headed out of town to let me know the toilet overflowed upstairs and there was extensive water damage. I called my insurance compnay to open a claim and although PuroCLean is an Allstate approved vendor, my agent recommended someone else. My renter had initially called Domienick and he was willing to come over within a couple hours of the initial phone call. When I arrived on scene and saw the water dripping through the ceiling I knew we needed to act fast. The other company recommended by my agent could not come out for a couple days. Domienick and his crew started immediately! I was able to go out of town knowing I was in good hands. Domienick was very good about keeping me informed of the process and very patient with my tenants. I was very pleased with the way this bad, unexpected situation was resolved. Domienick and his crew did an outstanding job and mad sure it was completed to my and my tenant's satisfaction. For that, I am very grateful! In this stressful situation, I was very calm and Domienick did an excellent job of communicating next steps and explaining the process to both me and my tenant. He made the whole process so much easier and helped me put my mind att ease. Thank all you guys!!!! Even my adjuster commented, "Wow, I have never seen a drywall guy reinstalling the drywall before I have arrived to access the situation." I have made sure Allstate is aware of what a great job PuroClean did so they will recommend to other clients. I am forever grateful for your assistance! I can't thank you enough.
Dominic was my knight in shining armor! We had plumbing that failed in a wall near our hot water heater. We had black mold everywhere in our storage room and adjoining bathroom, and our hot water heater shorted out when the ceiling caved in. I called Puroclean to come out and give me an estimate. Dominic arrived on time, explained the restoration process to me and provided me with an initial estimate. Within a few hours his team arrived in hazmat suits and proceeded to remove all of my damaged belongings from the storage room. They set me up with gloves and a mask, and one by one, respectfully brought each item to me for my inspection. I chose what stayed (which was not much) and what went. That storage room was full! By the end of the day the room was gutted and restoration had begun. The crew gutted the rooms to the studs, decontaminated the area and returned my storage room to beautiful condition. We still have some work remaining in the bathroom because of issues with our property manager, but I know Dominic and his crew will finish our project with the same professionalism, integrity and respect they have shown thus far. When I first met Dominic, I was distraught over the state of my home, Dominic said it was the worst mess he had ever seen and promptly considered our problem an emergency. When we met Dominic, we had been without water for several days and were completely overwhelmed. Dominic and his crew took such good care of us. I can't say enough about PuroClean. On time, on budget, professional and respectful. Thank you!
I am a Facilities Manager for a very large condominium building in Downtown Seattle. I work with many vendors and PuroClean is by far the best. They have world class customer service and a very professinal staff. I have personally worked with PuroClean on small dryout jobs to large demolition jobs in our building. No matter the size of the job I have always recieved the same results. The contractors they use for restoration are very hard working and understanding of the rules in our building. Its very hard to find a consistant vendor. They arrive quickly and get right to work and in no time Dominic will have come to me with a game plan and the estimate of time needed for the job. PuroClean has never surprised me with bogus charges. They are very up front from the get go. The detailed billing is great for me to understand charges, cost and ready to submit to the insurance company . If you are looking for great service from when you call in your emergency to the time everything is back to normal. Call PuroClean you will not be dissapointed.
Yes, we have been there! Recently discovered a leaking Hot water tank in my 95 y/o Mother's home, in a back bedroom. The damage was severe with noxious mold growing all over the walls in a closet and into the subflooring. I searched online for a company that could help consult and guide us as to how to go about cleaning that mess up.I didn't make a mistake in contacting Puroclean as they really are the "Paramediacs of Disaster"!! They came in, assessed the damage, told us what we needed to do, which was to completely gut that bathroom and closet area to start reconstruction. "Dom" Domienick Palieri was a gem to work with throughout the entire process and he took care of us in every way professionally and with great compassion for the situation my Sister and I were in, to help our Elderly Mom. Thanks Puroclean, Dom, your entire crew were the best to work with!! Highly recommend them for outstanding service, prompt and precise workmanship, with a smile.
I had a toilet overflow and flood my entire bedroom, two bathrooms, and my hallway. I initially thought that I could soak up the water and try to clean things up myself but quickly realized I needed professional help. Dom and his crew came out and got right to work. They were so informative, absolutely professional and immaculate. They put my mind at ease as I watched them work, since it was apparent that they were very experienced and knew exactly what to do. I learned that when it comes to water damage, time is of the essence and I am so grateful that they were able to respond to my crisis so quickly. Dom checked in every day and updated me about what would be happening and who would be coming in. His calm efficiency helped to make me so much more relaxed in a time where stress is the norm. I can't recommend this company highly enough and I sincerely hope that if you find yourself in the not-so-fun position of needing a water mitigation company that you call Dom. You will be so so so happy that you did.
Domienick was great. We had a leak at 1030 April 17th, called PuroClean, and he was on site by 1230. He came in prepared to quickly assess the situation, and knew exactly what to do to get us dried out. He took the extra time to explain to us exactly what he needed to do and why. He was fine with our barking dog. He gave us calls 30 minutes prior to his arrival on the days he came on site to monitor and adjust equipment. He came when he said he would and on the days he told us he'd be there which we found helpful. Thanks Domienick!
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.