LOUSY SERVICE! SLOPPY REPAIR JOB! Live in Gold Bar. In Everett looking for black sandals & Velcro on old pair repaired. Sandals I liked, they had to order. Wouldn’t ship to my house directly. Wanted extra to have them ship to me. Said they would arrive in 2 weeks or less & my old shoes would be repaired for $15. 2 1/2 weeks later I call & ask if my shoes are ready. She said no & then found new shoes in a box behind her. They close at 5 weekdays & on weekends. I couldn’t leave work early to arrive before 5. My husband picked them up. They could not find the shoes I left to be repaired. 15 min later they finally found them, UNREPAIRED! Told husband to come back tomorrow. He picked them up the next day. I open the bag to check out my old faithful shoes and THE VELCRO WAS NOT SEWN ON TO THE LAST 1/2" OF THE STRAP!!@@! With the time & gas I am wasting running into Everett, it is going to be cheaper to take them somewhere else and pay an 2nd time & get them repaired right. I am so miffed!