What to Know About: General Contractors »
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
Serving the Everett Area.
From Business: Water Mold Fire Restoration WMF Restoration is in business to help people get their lives back to normal. During times of struggle and frustration, we take pride …
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
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Highly professional team! Very happy with the carpet cleaning service and the staff was very helpful and friendly!
DO NOT HIRE Pro Image Contractors. Unfortunately, I hired Vince Mcintosh of Pro Image Contractors, to complete a residential rehab of a house in Kelso WA.Vince: Did not complete the job/his work.The work that was complete was definitely sub-par/poor quality.Went more than 3months past the due date.Never came back to finish his work.Has been trying to bill me for more than his original bid.Demanded prompt payment even though the job is incomplete.Told me the job was complete on 12/22/2016… (it’s 3/20/2017 and he hasn’t done a single thing in the house since that date)Has confirmed in text messages that he has not completed all the work, BUT, demanded that I pay for the whole job, then he will come back to finish (just another story trying to get me to pay for work that hasn’t been completed so he can try to run off with my money without completing the job (like he’s been trying to do the whole time))Has confirmed numerous tasks not completed.Has confirmed that he will have to take a reduction for not completing certain tasks.Still tries to bill me for MORE THAN the full amount anyway….Is trying to bill me for an inaccurate amount (more than I owe from the bid he gave me, but also incorrect math and trying to overcharge me)Absolutely refuses to complete and has now contacted an Attorney, of which I have scheduled an appointment for 3/21/2017 to try to negotiate and resolve payment, because he is trying to overbill me, and incorrectly bill me, and fraudulently bill me.Left an items list of more than 19 items not completed.Has cost me 3-4months of holding costs while he claimed the job was complete, and then while I tried to get him to come back to complete his work.I’m certain that he has used these tactics to rip people off before and try to scare them into paying for work he didn’t complete, because he will instantly get an attorney.Please report him to the DOL and state board of construction if he has worked for you and ripped you off too.
THANK YOU PURO CLEAN!!!! You alleviated my stress in a VERY stressful situation!!! When you have water gushing for hours...just THANKFUL for your team! You responded quickly and were extremely knowledgeable and kept me up to date on all the details start to finish! Very professional and KIND! I will recommend your company to all my family and friends!
I asked if I could write a review for this company as they went over and above for us during a flood that happened in the basement of our church facility. The whole crew was very helpful and had great attitudes! I highly recommend them for any of your water damage problems!
PuroClean is a fast, friendly company that got the job done in a timely manner. They were very Professional and was able to take care of the issue of our mold problem.
We needed mold remediation for a huge house in Marysville. I called PuroClean and spoke with Domienick, he asked a few questions and within a matter of minutes we were meeting at the property to formulate a plan. That is a RARE occurrence for a company to respond that fast. Best Emergency Services Team I have ever worked with. The house passed it's lab work with flying colors and actually looked better than move-in day. Domienick even called me everyday with an update during the various clean-up stages to explain the process. I sincerely appreciate PuroClean and would highly recommend them to you.
My renters called me a day before I was headed out of town to let me know the toilet overflowed upstairs and there was extensive water damage. I called my insurance compnay to open a claim and although PuroCLean is an Allstate approved vendor, my agent recommended someone else. My renter had initially called Domienick and he was willing to come over within a couple hours of the initial phone call. When I arrived on scene and saw the water dripping through the ceiling I knew we needed to act fast. The other company recommended by my agent could not come out for a couple days. Domienick and his crew started immediately! I was able to go out of town knowing I was in good hands. Domienick was very good about keeping me informed of the process and very patient with my tenants. I was very pleased with the way this bad, unexpected situation was resolved. Domienick and his crew did an outstanding job and mad sure it was completed to my and my tenant's satisfaction. For that, I am very grateful! In this stressful situation, I was very calm and Domienick did an excellent job of communicating next steps and explaining the process to both me and my tenant. He made the whole process so much easier and helped me put my mind att ease. Thank all you guys!!!! Even my adjuster commented, "Wow, I have never seen a drywall guy reinstalling the drywall before I have arrived to access the situation." I have made sure Allstate is aware of what a great job PuroClean did so they will recommend to other clients. I am forever grateful for your assistance! I can't thank you enough.
Dominic was my knight in shining armor! We had plumbing that failed in a wall near our hot water heater. We had black mold everywhere in our storage room and adjoining bathroom, and our hot water heater shorted out when the ceiling caved in. I called Puroclean to come out and give me an estimate. Dominic arrived on time, explained the restoration process to me and provided me with an initial estimate. Within a few hours his team arrived in hazmat suits and proceeded to remove all of my damaged belongings from the storage room. They set me up with gloves and a mask, and one by one, respectfully brought each item to me for my inspection. I chose what stayed (which was not much) and what went. That storage room was full! By the end of the day the room was gutted and restoration had begun. The crew gutted the rooms to the studs, decontaminated the area and returned my storage room to beautiful condition. We still have some work remaining in the bathroom because of issues with our property manager, but I know Dominic and his crew will finish our project with the same professionalism, integrity and respect they have shown thus far. When I first met Dominic, I was distraught over the state of my home, Dominic said it was the worst mess he had ever seen and promptly considered our problem an emergency. When we met Dominic, we had been without water for several days and were completely overwhelmed. Dominic and his crew took such good care of us. I can't say enough about PuroClean. On time, on budget, professional and respectful. Thank you!
I am a Facilities Manager for a very large condominium building in Downtown Seattle. I work with many vendors and PuroClean is by far the best. They have world class customer service and a very professinal staff. I have personally worked with PuroClean on small dryout jobs to large demolition jobs in our building. No matter the size of the job I have always recieved the same results. The contractors they use for restoration are very hard working and understanding of the rules in our building. Its very hard to find a consistant vendor. They arrive quickly and get right to work and in no time Dominic will have come to me with a game plan and the estimate of time needed for the job. PuroClean has never surprised me with bogus charges. They are very up front from the get go. The detailed billing is great for me to understand charges, cost and ready to submit to the insurance company . If you are looking for great service from when you call in your emergency to the time everything is back to normal. Call PuroClean you will not be dissapointed.
Yes, we have been there! Recently discovered a leaking Hot water tank in my 95 y/o Mother's home, in a back bedroom. The damage was severe with noxious mold growing all over the walls in a closet and into the subflooring. I searched online for a company that could help consult and guide us as to how to go about cleaning that mess up.I didn't make a mistake in contacting Puroclean as they really are the "Paramediacs of Disaster"!! They came in, assessed the damage, told us what we needed to do, which was to completely gut that bathroom and closet area to start reconstruction. "Dom" Domienick Palieri was a gem to work with throughout the entire process and he took care of us in every way professionally and with great compassion for the situation my Sister and I were in, to help our Elderly Mom. Thanks Puroclean, Dom, your entire crew were the best to work with!! Highly recommend them for outstanding service, prompt and precise workmanship, with a smile.
There has perhaps never been a better tool for do-it-yourself home handymen than the internet. With detailed instructions and videos explaining how to perform a number of common maintenance and renovation tasks around a house, an untrained homeowner might be surprised at how much he or she can accomplish with a quick search online. But even with all of this information, there are still many jobs that lie far outside the scope of most DIY enthusiasts. General contractors are there to fill in this gap.
A general contractor specializes in seeing a home remodel or repair project through from start to finish. To do this, the contractor works with the client - whether they are a homeowner or business - to nail down the scope of the work. Then he or she will turn to one or more subcontractors for specific tasks, like equipment operation, design, electrical work or whatever else is needed.
In essence, general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists. To get their money's worth, many assume they should just "cut out the middleman" and hire specialists directly, but this often proves more difficult in practice. General contractors won't be completing an entire project by themselves, but should have a long list of dependable experts who can work together and accomplish any task. They might also serve as the manager on the site of a construction project, overseeing workers and providing guidance and assistance when needed. For larger projects, though, the contractor might only handle administrative matters and employ a foreman or other professional for on-site supervision.
There are many general contractors who also specialize in certain tasks themselves. There is usually at least one general contractor on hand to organize the construction of an entire home, for example. But general contractors could also help a homeowner add an additional bedroom, build an in-ground pool or complete a major landscaping project. They could also work with a business to add or improve office space, whether that means making more room or converting a commercial building from a nail salon to a restaurant. Basically, if it's a job that involves building or repairing, a general contractor probably knows how to get it done.
No matter what the exact job may be, a contractor will probably need to accomplish several other essential tasks in pursuit of the ultimate goal, which may include:
Every general contractor performing any kind of work on a project must be licensed to do so in their state. The guidelines for the specifics on licensing vary from state to state. Some states might only require registration of contractors, which is different from licensing. Registration typically means that there must be a written record of what work is being performed and by whom, but it does not guarantee professional knowledge. Licensing, on the other hand, involves an examination process to assess professional competence.
Whether your state requires licensing or registration of contractors, there should be a record of most professionals willing to complete certain projects in your area. Check your state or county website for more information. In states that require licensing, every licensed contractor's contact information is available online or from another public source.
Not every project needs to be completed by a licensed or registered contractor. If it's just a minor job that won't take more than a day or two, and will cost less than a few hundred dollars, it's likely not necessary to find a licensed or registered contractor. However, anything bigger or more expensive, or a project involving plumbing or electrical work, needs to be completed by a licensed or registered professional.
General contractors also must be covered by an insurance policy. This should include liability coverage for any property damage that could be inflicted in the course of a job. It should also include a worker's compensation policy in case anyone is injured on the job. Before hiring a contractor for anything, ask for written proof of this insurance to see exactly what is covered.
A number of trade associations for contractors in the U.S. exist. Some of the biggest include:
Most trade associations for general contractors will provide references for anyone looking to hire a contractor for a specific project. They may also provide a number of benefits for their members, including assistance with licensing, training, insurance and business development.
No matter what you need accomplished, you want to choose a contractor who can get the job done right at a reasonable price. Obviously, this is easier said than done, but there are a few steps you can take to ensure you find a trustworthy general contractor.
The first, and perhaps most reliable, way to find a general contractor is to ask friends and family members for a recommendation. If you know anyone who has had major work done on their home, particularly if it's a similar job, ask them who they hired and if they were pleased with the result. You could also ask neighbors about who they've hired if you notice work being done on their house. Many remodeling contractors post signs in front of homes to advertise their services. As a general rule, it's rarely a good idea to hire a contractor who solicits work by going door to door.
If you are considering hiring a contractor without a personal recommendation, ask the contractor for references from past clients, and do as much background research on them as possible. Look for any complaints (or compliments) online to get a better idea of their track record. There are a number of websites specializing in connecting contractors with people or businesses who need work done. These sites may also allow past clients to submit their own reviews of the contractor.
Before hiring a contractor, make sure you are both in agreement on the project's budget. It's normal for most contractors to charge clients a premium not only for the labor expenses and zoning expertise, but for acquiring the materials as well. Be as clear and concise as possible regarding what you'll be purchasing yourself and what you will be paying the contractor to complete. Homeowners may be able to find a better deal on raw materials when they purchase these directly, but they first need to be sure they aren't buying the wrong things.
Don't forget to discuss how the project will be finalized and what will be done about cleanup. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.
As previously mentioned, you need to make sure to follow any state and local regulations regarding construction work, which includes hiring a licensed or registered general contractor. Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Perhaps the best way to feel safe about a contractor and the work being done is to hire a contractor you trust. This is why relying on personal references from friends and family is so important, and will often provide a great deal of peace of mind. If you aren't able to obtain a reference, work to conduct extensive research on the contractor as well as the work you are hiring them to perform. This should bring everyone's expectations into alignment and result in a safe work environment.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work to be done and all costs are listed in the contract, right down to the most precise details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Once the specifics of the job are nailed down, be sure to discuss the payment schedule with the contractor. This is important because paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule with the contractor, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. It's a good idea to include this payment plan in the contract as well.
Finally, look into getting a lien release signed before work begins. If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. This can trigger a long legal process that may be frustrating. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered. A lien dispute could also be prevented by performing due diligence prior to picking a contractor, as any contractor with good credit and a long track record of satisfied clients should have no trouble paying for materials and labor once all contract conditions have been met.
Once work is underway, it's never a bad idea to check up on the progress of the job, either by staying in touch with the contractor over the phone or visiting the site in person. If you work with a trustworthy professional, it's probably best to keep your distance and allow everyone to stay busy. If you want to keep an eye on things, make sure workers wear the right safety gear and that everything looks to be moving along according to schedule. Finally, once work is finished and you are satisfied, be sure to thank your contractor and tell friends or family members about your experience.