Horrible experience. Not only was it WAAY overpriced. They actually had the nerve to charge me more than double what they initially told me the alterations would cost. When I inquired as to why the charge was so much more, the owner was very rude and just demanded I pay. The alterations were poor at best. I have definitely had better service and better work done in the past. This place will never have my or my daughters business ever again. Go anywhere else.
I'm not one to post negative reviews but I feel my experience warrants it. Buyer beware. Do you research before leaving your gown or valuable items here. I went in here a couple years ago with my prom dress. They seemed like they knew what they were doing so they pinned my dress. My dress had one short lining later that didn't need to be shorter and one super long sheer layer that needed to be shortened. The owner told me at the register after taking my dress that it would be $100 for one layer. I felt like that was a lot but I had to so I left my dress because I didn't know where else to go. When I went to go pick up my dress they informed me that I owed an additional $100 for the hem. $200 for one layer? I don't know much about sewing but my mom was so upset. That is ridiculous! My mom paid but was so unhappy. We finally tried the dress on with the shoes I originally brought. The dress was too short!!! Like waaaay too short! How does that happen! The owner tried to say I was wearing a higher shoe but I wasn't and my mom is such a nice person we just quietly left. We didn't know what to do. When I tried it on again at home it was nearly 6" too short. My shoes were about 4" heals both times. I don't see how they ruined my $800 Sherri hill dress for a costly $200 hem! I ended up having to wear flats and my feet still showed. I was so sad all night. You need to be aware that your dress may or may not end up too short and you may be extorted extra money! Like double what I was told! I asked a nice lady who works out of her house and she said my dress might've costed $40 for her to shorten.... so it was 5X? I didn't even get what I paid for. The only reason I'm leaving this here now is because I was heard similar things happening to other people from this same exact place. They are all too nice to say anything but I keep hearing it happening to nice people I know. It's sad. I've since received 3 wonderful Alterations experiences from two ladies the store I buy from recommends. One lady even completely remade one dress top beaded and bottom multiple layers for less than $200. I thought she was going to charge more but she didn't. She did so much work for such a low price and my dress turned out perfect with her. I always use the glam shop ladies now. I have had 3 super complicated Sherri hill dresses done to perfection with two other professionals. And I cannot say the same for this place. Please read the reviews and do your research first before you leave your $800 Sherri hill to be botched. ☹️